Part-Time Cashier (Lansing, MI)-Great Lakes Ace Hardware

Job Description

Job Title: Part-Time Cashier (Lansing, MI)

Company: Great Lakes Ace Hardware

Location: Lansing, MI

Pay: $12 per hour

AI Pay Analysis: As of October 2023, an hourly rate of $12 for a Part-Time Cashier in Lansing, MI, appears to be below the competitive wage range for similar positions in the area. According to various sources, including local labor market data, cashier roles typically offer hourly wages between $13 to $15, with some variation depending on experience, the specific employer, and any additional benefits included. Given the rising cost of living and the increasing minimum wage in Michigan, a rate of $12 may not attract a sufficient pool of qualified candidates and could be considered less favorable compared to the prevailing industry standards in Lansing and the state overall.

Job description:

This position is located at 600 Frandor Ave., Lansing, Michigan 48912.

POSITION SUMMARY
The primary responsibility of the Cashier is to engage with customers, ensuring exceptional service and satisfaction. As a key member of the Great Lakes Ace (GLA) team, the Cashier often serves as the first point of contact for customers. This role necessitates a commitment to upholding the company’s image and fostering goodwill through a positive attitude, professional appearance, and an awareness of the store’s overall profitability. The Cashier will actively embody the Mission, Vision, and Core Values of Great Lakes Ace Hardware daily.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The following responsibilities are essential to this position, although other duties may be assigned as necessary:

REGISTER OPERATIONS (typically 70% or more of role)

• Operates the cash register by scanning merchandise, engaging customers through suggestive selling, and ensuring accurate transaction processing while thanking customers for their patronage.
• Processes refunds and issues in-store merchandise credits for returned items.
• Utilizes loss prevention techniques to minimize shortages and deter shoplifting.
• Adheres to GLA policies and procedures on all transactions, ensuring customers are informed of their Ace Rewards membership benefits and encouraging active participation.
• Maintains awareness of current promotions, rebates, and special pricing, and reports any pricing discrepancies to management.
• Handles phone inquiries and appropriately directs calls to the relevant department using the paging system and two-way radios.

SALES FLOOR (typically 30% or less of role)

• Greets all customers warmly, assisting with product inquiries and utilizing The S.A.L.E.S. process to effectively help customers fulfill their shopping needs.
• Aids customers in locating products within the store, on acehardware.com, and in processing special orders.
• Displays, stocks, and organizes merchandise on end caps, shelves, counters, or tables according to company planograms, building displays as necessary to attract customers and drive sales.
• Assists with paint color matching and mixing as required.
• Collects shopping carts and provides assistance in carrying items to customers’ vehicles when needed.

ADDITIONAL DUTIES

• Offers assistance and recommendations to customers regarding service areas within the store, including but not limited to chain, rope, key, and glass cutting, screen repairs, and knife sharpening.
• Completes the nightly maintenance checklist to ensure the store is clean and organized in assigned work areas.
• Refers customer complaints to the appropriate personnel for resolution.
• Maintains a consistent attendance record and demonstrates flexibility in scheduling, including the ability to work weekends.

RELATIONSHIPS

• Engages in professional communication with customers, management, store associates, and Support Center staff as required.

TECHNOLOGY

• Proficiently operates computer systems, including the keyboard, mouse, and Epicor system.

QUALIFICATIONS
To successfully perform this role, candidates must be at least 16 years of age and capable of executing each essential duty effectively. The following qualifications are representative of the knowledge, skills, and abilities required for this position. Reasonable accommodations may be made to facilitate individuals with disabilities in performing essential functions.

EDUCATION and/or EXPERIENCE
No prior experience or training is necessary.

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy manuals.
• Effective verbal communication with customers and colleagues.
• Ability to understand and respond accurately to verbal instructions and inquiries.

MATHEMATICAL SKILLS

• Proficiency in basic mathematical operations, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
• Ability to calculate rates, ratios, and percentages.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions provided in written, oral, or diagram form.
• Capable of addressing problems that involve multiple concrete variables in standardized situations.

PHYSICAL DEMANDS
The demands outlined here are representative of what must be met by an associate to perform essential job functions successfully. Reasonable accommodations may be made for individuals with disabilities.

• The associate regularly needs to walk, use hands to handle objects and tools, talk, and hear.
• The associate may occasionally need to sit, stoop, kneel, or crouch.
• Regularly lifts and/or moves up to 25 pounds and frequently lifts and/or moves up to 50 pounds with assistance.
• Specific vision abilities required for this role include close vision, color vision, peripheral vision, and the capacity to adjust focus.

WORK ENVIRONMENT
The work characteristics described here are typical for an associate performing essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.

• While performing the duties of this job, the associate occasionally works near moving mechanical parts and may be exposed to outdoor weather conditions.
• The noise level in the work environment is typically moderate.

Compensation Details:
$12.00 per hour. For a comprehensive list of benefits and available positions, please visit our website.

Equal Opportunity Employer
Great Lakes Ace Hardware is dedicated to fostering equal employment opportunities. The organization acknowledges the significance of diversity and strives to capitalize on the skills and talents of all individuals for mutual benefit. We uphold a commitment to preventing employment discrimination based on race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability, veteran status, sexual orientation, or any other legally protected factors.

Job Posting Date: Sun, 26 Jan 2025 04:17:19 GMT

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