Client Services Coordinator-State of Michigan

Lansing, MI
January 29, 2025
Full Time
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Average Pay*: $18 - $25
*average hourly rate for this position in your area
Deadline date:
$18 - $18

Job Description

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Job Title: Client Services Coordinator

Company: State of Michigan

Location: Lansing, MI

Pay: $38053 per year

AI Pay Analysis: The annual salary of $38,053 for a Client Services Coordinator in Lansing, MI translates to an hourly rate of approximately $18.28, which appears to be below the competitive range for this role in many markets. According to various salary databases and resources, the average salary for a Client Services Coordinator typically falls between $40,000 to $55,000 per year, depending on experience and company size, with regions like Lansing being on the lower end of that spectrum but generally expecting at least $20 to $25 per hour. Therefore, this rate may be considered uncompetitive and not fully aligned with the industry standards for similar positions in the area.

Job description:

This position serves as the receptionist for the Legal Division, where the employee is responsible for creating and maintaining a welcoming and professional front desk environment. The receptionist will assess visitor and caller needs and promptly direct them to the appropriate staff for assistance. Additionally, the role involves responding to inquiries about the services provided by the Legal Division, coordinating the delivery of office documents, and maintaining electronic records related to these deliveries. The employee will also perform word processing and various clerical tasks as required and will serve as a backup to the Lead Legislative Aide. This is a full-time role with in-office hours from Monday to Friday.

The LSB Legal Division offers nonpartisan legal counsel, bill drafting, law compilation and publishing, and other essential services that support the lawmaking process for the Michigan Legislature.

Minimum Qualifications and Skills:

  • High school diploma or GED certificate is required.
  • A minimum of one year of clerical experience involving public contact is preferred.
  • Proficiency in the use of personal computers, particularly with Microsoft Word and database management, is essential.
  • Experience in database and records management is required.
  • Strong interpersonal skills are necessary.
  • Previous experience with multi-line phone systems is highly desirable.
  • Ability to work collaboratively within a team environment is essential.
  • The candidate must be willing and able to work occasional overtime and irregular hours as necessary.

Additional Requirements and Information:
Applications will only be accepted online through the State of Michigan’s NEOGOV job posting website. Interested applicants must include the following documents as separate attachments for full consideration:

  • A cover letter detailing interest and qualifications.
  • A resume.

The application deadline is 5:00 p.m. on Sunday, February 9, 2025.

The Legislative Council operates as a nonpartisan legislative information and service agency. This position is classified as unclassified and non-Civil Service within state government. All Legislative Council employees are regarded as “at-will,” except for members of the LSB Printing Division union. Employees are required to maintain a nonpartisan stance and uphold confidentiality.

This position is located at Boji Tower, 124 W. Allegan Street, Lansing, Michigan. For inquiries, please contact the Legislative Service Bureau Human Resources Office at (517) 373-9643. For technical assistance with the application process, reach out to NeoGov Live Applicant Support at (855) 524-5627.

Accommodations:
Candidates requiring reasonable accommodations to participate in the application or selection processes should contact the agency that posted this position vacancy.

State employment benefits encompass a range of offerings, including health insurance and retirement income, valued at approximately 40% of the employee’s salary. Employee premium shares are required for most insurance options.

Leave Time:
Full-time employees receive between 15 and 35 vacation days per year, in addition to 13 sick days.

Holidays:
Legislative Council employees are granted 13 scheduled holidays each year.

Alternative Work Schedules:
Flexible work schedules may be available for some positions, though they might be limited to specific periods of the year.

Insurance and Other Benefits:
Insurance offerings include health, vision, dental, and life coverage. Employees also have the option to purchase additional voluntary insurances, such as for life, accidental death, long-term disability, long-term care, and legal services. Premiums for these insurances vary. Flexible spending accounts for medical expenses and childcare are also available.

Deferred Compensation:
Employees may invest their income in a tax-deferred retirement investment program, with two optional plans available: the 457 and 401(k). The amount deducted from each paycheck is at the employee’s discretion.

Retirement:
Employees receive a minimum 4% state contribution toward their defined contribution retirement fund, with an option for additional matching contributions from the state (up to 3%) if the employee elects to contribute more.

Job Posting Date: Sun, 26 Jan 2025 04:25:21 GMT

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