Server (Restaurant)-Kewadin Casinos

Manistique, MI
February 4, 2025
Full Time
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Average Pay*: $4 - $12
*average hourly rate for this position in your area
Deadline date:
$10 - $10

Job Description

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Job Title: Server (Restaurant)

Company: Kewadin Casinos

Location: Manistique, MI

Pay: $9.64 per hour

AI Pay Analysis: As of October 2023, an hourly wage of $9.64 for a Server in Manistique, MI, is significantly below the minimum wage for tipped employees, which is generally higher due to the expectation of gratuities from customers. The standard pay for servers can vary widely, but many positions in the hospitality industry offer rates closer to $12-$15 per hour or higher before tips, depending on the area and establishment. Given that the cost of living in Manistique is relatively moderate, this rate appears uncompetitive and does not align with the industry standards for servers in many parts of Michigan, potentially leading to staffing challenges and employee dissatisfaction.

Job description:

POSITION SUMMARY:
The Server, under the supervision of the Lead Server, is tasked with delivering food to guests in a courteous, friendly, and timely manner while ensuring a clean and well-stocked work area. This role is fundamental in providing attentive, cheerful, and professional customer service to all patrons, both internal and external, with the goal of consistently exceeding their expectations.

ESSENTIAL FUNCTIONS:
The following responsibilities are integral to the position, though other duties may also be assigned:

  • Uphold a high standard of customer service at all times.
  • Greet guests warmly, ensuring a welcoming atmosphere.
  • Serve drinks and food promptly to guests.
  • Generate checks for all items served.
  • Express gratitude to guests upon their departure.
  • Maintain a clean and safe working environment consistently.
  • Comply with all company and departmental policies, regulations, and procedures.
  • Accurately report incidents and maintain detailed records.
  • Verify customer identification to confirm age.
  • Adhere to all relevant regulations regarding the service of alcohol, particularly regarding minors and intoxicated customers.
  • Follow T.I.P.’s guidelines for responsible service.
  • Collaborate with management to enhance cleanliness, customer service, and operational procedures.

ADDITIONAL RESPONSIBILITIES:
Additional tasks may include, but are not limited to:

  • Attend required training sessions and meetings.
  • Work collaboratively with all staff and management as part of a cohesive team.
  • Perform any other job-related duties as assigned.

CONTACTS:
Engagements primarily involve immediate peers, colleagues in other departments, supervisors, managers from various departments, the Board of Directors, and customers.

PHYSICAL REQUIREMENTS:
The position necessitates the ability to lift a maximum of 50 pounds, with frequent lifting and carrying of up to 25 pounds. Key physical activities include constant standing, walking, pushing, pulling, as well as the use of hearing and vision (near, mid-range, far, depth perception, and color vision). Responsibilities may also involve frequent carrying, stooping, reaching, manual handling, typing, and bending; occasional activities could include sitting, climbing, kneeling, and crawling. Working conditions involve continuous exposure to moving mechanical parts, potential electric shock, chemicals, computer use, equipment, and occasional exposure to hazardous areas.

REQUIREMENTS:

  • Education: High School Diploma or equivalent is preferred.
  • Experience: Previous high-volume food and beverage service experience is preferred.
  • Certification/License: T.I.P.’s Certification must be obtained within the first three months of employment; training will be provided. A Sanitation Certificate is required within six months of hire, with training also provided.
  • Knowledge, Skills, and Abilities: Proficiency in basic math is preferred. Familiarity or the ability to learn a point of sale (POS) system is essential. Knowledge of company promotions and customer service standards is important. Effective oral and written communication skills are required. Flexibility and availability for various shifts, including nights, weekends, and holidays, are necessary. Ability to make precise coordinated movements with one or both hands is required. Candidates should be capable of establishing and maintaining effective working relationships with supervisors, coworkers, and the public. Familiarity with or the ability to learn company and departmental safety procedures is important. Preference will be given to Native American applicants.

Job Posting Date: Sat, 01 Feb 2025 23:47:44 GMT

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