Receptionist-U.S. Physical Therapy

Job Description

Job Title: Receptionist

Company: U.S. Physical Therapy

Location: Canton, MI

Pay: $11 – 18 per hour

AI Pay Analysis: The hourly rate of $11 to $18 for a receptionist role in Canton, MI, appears to be on the lower end of the spectrum compared to national standards. According to data from the U.S. Bureau of Labor Statistics and various salary research platforms, the average hourly wage for receptionists typically ranges from $12 to $20, depending on experience, specific industry, and location. In Michigan, the cost of living is moderate, and wages can vary among different cities; however, the proposed range may be less competitive, especially for candidates with more experience or specialized skills. Therefore, while this range could attract entry-level candidates, it may not be appealing to more experienced individuals in the field.

Job description:
We are seeking a professional, friendly, and highly organized front desk receptionist to become an integral part of our expanding team in Canton. In this role, you will be responsible for ensuring a seamless and efficient patient flow throughout the check-in, treatment, and check-out processes. As the primary non-clinical point of contact for our patients, you will manage essential functions including the patient scheduling process, the collection and processing of patient payments, the maintenance of patient charts and electronic medical records, and the overall organization of the front desk area. Exceptional customer service is paramount, as you will be directly interacting with patients to enhance their experience at our clinic.

Our clinic operates from 6:00 AM to 7:00 PM, with occasional Saturday shifts required.

Key Responsibilities:
– Accurately obtain and input new patient demographics, ensuring timely updates to patient information in the computer system for billing accuracy.
– Acquire insurance information as stipulated by office policies.
– Verify insurance benefits and secure authorizations as necessary to facilitate patient services.
– Collect co-pays and outstanding balances in accordance with office procedures.
– Review all patient-related forms for accuracy and completion per office policy.
– Schedule patient appointments during the check-out process.
– Handle incoming phone calls and direct them to the appropriate staff members.
– Maintain a clean and orderly waiting area, reflecting our commitment to providing high-quality care and enhancing the overall patient experience.
– Adhere to HIPAA regulations and guidelines, ensuring the utmost confidentiality and trust for our patients.
– Assist the Director and Practice Manager with additional tasks as needed, providing an opportunity for professional growth within the healthcare administration field.

Qualifications:
– A minimum of 1 year of experience in a medical front office setting is preferred.
– Excellent telephone communication skills.
– Proficiency in Microsoft Word and Excel is required.
– Experience with medical software is desirable.
– A team-oriented attitude, with a focus on delivering exceptional customer service.

Additional Information:
We offer a comprehensive benefits package for full-time employees, which includes:
– Medical, Dental, and Vision insurance
– 401(k) plan
– Paid Time Off (PTO) and Holidays

The anticipated hourly wage for this position ranges from $11.00 to $18.00, influenced by factors such as relevant experience, expertise, and geographical considerations. Eligibility for medical, dental, vision, 401(k), paid time off, and additional benefits is subject to the terms of the Company’s plans.

Job Posting Date: Wed, 05 Feb 2025 03:47:39 GMT

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