Customer Service Representative – State Farm Agent Team Member-State Farm

Job Description

Job Title: Customer Service Representative – State Farm Agent Team Member

Company: State Farm

Location: Johnstown, OH

Pay: $40000 – 55000 per year

AI Pay Analysis: The hourly rate for the “Customer Service Representative – State Farm Agent Team Member” role in Johnstown, OH, translating to an annual salary of approximately $40,000 to $55,000, appears to be within a competitive range for similar positions in the insurance and customer service sectors. According to industry standards, customer service representatives typically earn between $35,000 and $50,000 annually, with variations based on location, experience, and specific employer benefits. Given the cost of living in Johnstown and the responsibilities associated with supporting a State Farm agent, this salary range is reasonable and aligns well with both local and national market trends for customer service roles in the insurance industry.

Job description:
Benefits:
– 401(k) plan
– Performance-based bonuses
– Competitive salary
– Flexible work schedule
– Opportunities for career advancement
– Paid time off
– Training and development programs

ROLE DESCRIPTION:
As a Customer Service Representative and State Farm Agent Team Member with Nathan Hinesman – State Farm Agent, you will play a key role in delivering exceptional customer experiences that contribute to the growth of a successful insurance agency. Your keen attention to detail, strong customer service skills, and genuine desire to assist others make you an ideal candidate for this position. In this role, you will advance your career by resolving customer inquiries, collaborating with other agency team members, and proactively addressing the needs of the community we serve.

We look forward to connecting with individuals who embody the customer-centric and empathetic spirit we seek. We particularly welcome candidates who are driven and possess a sales-oriented mindset, as there will be numerous internal growth opportunities available.

RESPONSIBILITIES:
– Respond to customer inquiries and provide accurate policy information.
– Assist customers with policy changes and updates.
– Process insurance claims and maintain follow-up communication with customers.
– Keep precise records of customer interactions to ensure quality service.

QUALIFICATIONS:
– Strong communication and interpersonal skills.
– Detail-oriented with the ability to multitask effectively.
– Previous experience in customer service is preferred.
– Property & Casualty and/or Life & Health licenses are preferred (candidates must be willing to obtain).

Job Posting Date: Thu, 06 Feb 2025 04:24:49 GMT

Apply now!