Retail Donation Attendant at Hamilton-

Job Description

Job Title: Retail Donation Attendant at Hamilton

Company:

Location: Hamilton, OH

Pay: $12 per hour

AI Pay Analysis: An hourly rate of $12 for a Retail Donation Attendant position in Hamilton, OH, is generally below the average wage for similar roles in the retail and non-profit sectors, particularly in areas with rising living costs. As of 2023, the typical pay for such positions often ranges between $12 to $15 per hour, depending on experience, specific job responsibilities, and the employer. Furthermore, considering Ohio’s minimum wage is $9.30, while Hamilton’s cost of living is moderate, the proposed rate might attract candidates but may not retain employees in a competitive job market. Therefore, this pay rate could be considered low, leading to potential challenges in recruiting and keeping quality staff.

Job description:

Ohio Valley Goodwill Industries, established in 1916, is one of the largest rehabilitation service providers in the State of Ohio. Through our extensive retail store network, we generate revenue that directly supports thousands of individuals with disabilities and local veterans experiencing homelessness.

The Donation Attendant is vital in providing outstanding customer service to both donors and customers at our retail locations. This role involves greeting donors, receiving their donations, and issuing receipts. The Donation Attendant also prepares and processes donations efficiently within a fast-paced environment.

As part of the Ohio Valley Goodwill team, you will be expected to work a flexible schedule that supports opening, production, and closing operations, including weekends and holidays.

Required Qualifications:

1. A minimum of six months of previous work experience, or equivalent educational or vocational experience is preferred.
2. Exceptional customer service skills for engaging effectively with customers and donors.
3. Proficiency in understanding and communicating in English, with the ability to interact professionally with customers and colleagues.
4. Strong verbal communication skills.
5. Physical capability to engage in continuous walking, stooping, standing, bending, lifting, kneeling, and climbing for extended periods.
6. Ability to lift items weighing up to 35 pounds frequently.
7. Capacity to be trained and safely operate a big joe stacker and pallet jack (must be 18 years or older).

Preferred Qualifications:

1. Ability to motivate and inspire team members.
2. Prior experience in a warehouse environment.
3. Experience with pallet packing and operating a forklift.
4. Basic computer literacy.
5. Multilingual abilities, particularly fluency in English.

Essential Duties and Responsibilities:

1. Deliver exemplary customer service to all donors and customers.
2. Foster a welcoming environment by greeting donors and safely unloading donations from their vehicles.
3. Complete and provide receipts to donors.
4. Categorize donated items appropriately.
5. Adhere to safety and security protocols, including reporting any hazards or injuries to the Retail General Manager, Retail Assistant Manager, or Retail Supervisor on duty.
6. Maintain a professional appearance in compliance with Goodwill uniform standards.
7. Follow all Ohio Valley Goodwill policies, including promptly reporting theft or misuse of company assets and other illegal activities.
8. Exhibit ethical behavior and adhere to corporate compliance standards.
9. Follow the work schedule established by your supervisor.

Other Duties and Responsibilities:

1. Assist truck drivers and their assistants with loading and unloading donations for transportation to and from other store locations.
2. Maintain a professional appearance in accordance with Goodwill’s standards, including adherence to the OVGI dress code.
3. Perform general housekeeping duties as required, including janitorial tasks such as cleaning restrooms and disposing of trash from the parking lot.
4. Effectively communicate Ohio Valley Goodwill’s mission and vision to donors and customers.
5. Undertake additional duties as assigned.

Supervisory Responsibility:
This position does not have supervisory responsibilities.

If you are seeking a rewarding and fulfilling opportunity, we encourage you to join our team! Please complete the application form and attach your resume detailing your work experience, as incomplete applications will not be considered.

Pay Rate: $12.00 per hour
EEO Employer/Vet/Disabled
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Job Posting Date: Wed, 05 Feb 2025 01:11:42 GMT

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