Sales and Training Manager – Membership-Walmart

Job Description

Job Title: Sales and Training Manager – Membership

Company: Walmart

Location: Southfield, MI

Pay: $44000 – 75000 per year

AI Pay Analysis: The hourly rate translating to an annual salary range of approximately $44,000 to $75,000 for a “Sales and Training Manager – Membership” role in Southfield, MI, falls within a competitive spectrum, especially considering the local cost of living and industry standards. Typically, sales and training managers in similar sectors might earn between $50,000 and $90,000 annually, depending on experience and company size, which makes this range somewhat lower, particularly at the high end. However, factors such as the specific industry niche and the organization’s market position can influence salary expectations. Overall, while the lower end may be on the more competitive side for entry-level or less experienced candidates, the upper end of the scale could benefit from further alignment with broader industry norms to attract more seasoned professionals.

Job description:
Position Summary…

We are seeking a Membership Representative at Sam’s Club, a salaried position suitable for individuals with a strong sales background who thrive in fast-paced environments. This role requires enthusiastic professionals who possess a passion for teaching and training fellow associates at registers, self-checkouts, club pickup, and other areas. You will play a key role in engaging our current members to maximize their benefits while fostering business-to-business relationships to enhance membership growth. The demands of the position can be high, particularly during evenings, weekends, and holiday seasons, necessitating the ability to juggle multiple tasks efficiently while providing excellent service. This challenging yet rewarding role is part of a cohesive team dedicated to achieving high levels of member satisfaction.

You will excel in this position if you:
– Thrive in dynamic, fast-paced environments
– Are a natural multi-tasker
– Enjoy educating and coaching peers and associates on effective selling practices while consistently communicating goals and providing feedback
– Exhibit successful leadership qualities and have experience directing sales teams to exceed expectations
– Prioritize member satisfaction
– Can stand for extended periods while providing prompt and accurate assistance to members
– Are a proactive problem solver who addresses challenges head-on to ensure task completion with excellence

Your impact will be realized through:
– Maintaining a positive demeanor by greeting and thanking members with a smile
– Acting as a positive influence without direct supervision to enhance associate performance and facility operations
– Delivering exceptional customer service to members as needed and addressing any inquiries they may have
– Ensuring a clean, well-organized area while lifting and carrying merchandise weighing up to 15lbs

The Membership Representative role serves as an excellent entry point for your career development at Sam’s Club. We encourage you to apply now!

The information provided herein is intended to convey the general nature and level of work performed in this role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. A complete job description will be available as part of the hiring process.

What you’ll do…
In this role, you will drive membership within the assigned club by communicating goals, results, and feedback while ensuring that all marketing collateral related to membership programs is current. You will be responsible for completing and maintaining necessary documentation and forms, enabling associate engagement through cross-functional collaboration with members, managers, and associates to identify training needs and gaps. Additionally, you will ensure that training plans and materials are efficient, provide information regarding membership benefits, promote the value of company products and services, and guide associates on processing and selling memberships, upgrades, and credit accounts.

You will manage membership events, provide exceptional service to current and prospective members, educate them on membership types, programs, and benefits, and respond to inquiries regarding membership. Your leadership will help facilitate the proper execution of membership plans to meet sales targets, while you actively participate in the field to promote memberships through various techniques including cold calling, external appointments, and membership drives.

You will also demonstrate exemplary actions by modeling processes for associates, providing on-the-job training, and encouraging continuous learning and improvement. Additionally, you will coordinate appropriate job-related activities and assignments, establishing relationships with key stakeholders and measuring progress toward goals.

You will mentor and develop team members through hiring, training, assigning duties, providing recognition, and fostering diversity awareness. Furthermore, you will ensure compliance with company policies and procedures, supporting our mission and values by implementing related plans and upholding ethical standards.

Leadership Expectations:
– Respect for the Individual: Build high-performing, diverse teams and create equitable opportunities for associates to thrive.
– Act with Integrity: Uphold the highest standards of ethics and compliance, supporting Walmart’s goal of becoming a regenerative company.
– Service to the Customer/Member: Deliver results while prioritizing the customer experience and making informed decisions based on data.
– Strive for Excellence: Encourage a culture of learning and continuous improvement, adopting new technologies and skills.

At Sam’s Club, we offer competitive compensation, performance-based bonuses, and an array of benefits designed to enhance your overall well-being, including:
– Health benefits, such as medical, vision, and dental coverage
– Financial benefits, including 401(k), stock purchase options, and company-paid life insurance
– Paid time off benefits that encompass PTO, parental leave, family care leave, and more, meeting or exceeding applicable sick leave laws
– Additional benefits like short-term and long-term disability, military leave pay, and education reimbursement programs

The annual salary range for this position is $44,000.00 to $75,000.00, with additional compensation opportunities based on performance and location.

Minimum Qualifications…
Candidates must possess a Bachelor’s degree in business, communications, or a related field or have four years of experience in sales, retail, or a relevant area, along with one year of sales experience in business-to-business sales.

Preferred Qualifications…
Supervisory experience is preferred.

Job Posting Date: Fri, 07 Feb 2025 23:13:04 GMT

Apply now!