Front Desk Associate-Fastsigns

Job Description

Job Title: Front Desk Associate

Company: Fastsigns

Location: Grand Rapids, MI

Pay: $15 – 20 per hour

AI Pay Analysis: The hourly rate of $15 – $20 for a Front Desk Associate in Grand Rapids, MI, is generally considered competitive, particularly for entry-level positions in the hospitality and customer service sectors. According to recent labor market data, the average pay for similar roles in this region typically ranges from $14 to $18 per hour, with variations based on experience and specific employer practices. While larger or high-end establishments might offer higher salaries, this rate aligns well with industry standards, making it an attractive option for job seekers in the area. Overall, this wage falls within a reasonable range for the responsibilities associated with the role, suggesting that it is competitive in the local market.

Job description:
We are looking for a dedicated and personable Front Desk Associate to serve as the welcoming face of our FastSigns center. The successful candidate will demonstrate exceptional communication abilities, a meticulous attention to detail, and a strong commitment to customer service. This pivotal role is essential in creating a positive first impression and facilitating the smooth operation of all front desk functions.

Key Responsibilities:
– Greet and assist all walk-in customers promptly and with professionalism.
– Manage phone inquiries by directing calls and providing comprehensive information regarding our products and services.
– Schedule appointments while maintaining an organized calendar for consultations and meetings.
– Accurately process customer orders, payments, and invoices with efficiency.
– Act as a liaison between clients and the FastSigns team to ensure timely responses and updates on orders.
– Uphold a clean and organized reception area to enhance the customer experience.
– Assist in preparing sales materials and displays as required.
– Support marketing initiatives by distributing promotional materials and communicating company updates to customers.
– Perform additional administrative duties as needed to support the team and promote customer satisfaction.

Qualifications:
– A high school diploma or equivalent is required; further education or training in customer service, administration, or a related field is advantageous.
– Prior experience in a customer-facing role or administrative position is preferred.
– Exceptional communication and interpersonal skills are essential.
– Strong organizational capabilities and a keen attention to detail are required.
– Proficient in standard office software (such as Microsoft Office Suite) and comfortable with point-of-sale systems.
– Ability to multitask and maintain composure in high-pressure scenarios.
– A positive demeanor with a team-oriented attitude is critical.

Benefits:
– Competitive salary
– Opportunities for professional development
– A friendly and supportive work environment
– Paid vacation
– Health benefits
– Performance bonuses

FastSigns is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace for all employees.

Compensation for this position ranges from $15.00 to $20.00 per hour. We are dedicated to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At FastSigns, each day offers unique opportunities, including new ways to leverage your talent and advance your skills. With a large network of independently owned locations, both local and international, we provide competitive pay and ongoing training opportunities.

Are you prepared to invest in your future? Discover your next career opportunity with us. Make your statement and learn more about available positions through our network of FastSigns centers.

Please note that this franchise is independently owned and operated. Your application will be sent directly to the franchise owner, and all hiring decisions will be made by their management. For employment inquiries, please connect directly with the franchise location rather than with FastSigns Corporate.

Job Posting Date: Sun, 02 Feb 2025 05:27:45 GMT

Apply now!