Planet Fitness Club Manager-Planet Fitness

Job Description

Job Title: Planet Fitness Club Manager

Company: Planet Fitness

Location: Westerville, OH

Pay: $43888 per year

AI Pay Analysis: An annual salary of $43,888 for a Planet Fitness Club Manager in Westerville, OH translates to roughly $21.09 per hour, which is generally considered below the average for fitness club managers in many locations. According to industry standards, fitness club managers typically earn between $40,000 to $60,000 annually, depending on experience and the specific responsibilities of the role, with some higher-performing markets offering even more. Considering the cost of living in Ohio, this rate might be somewhat competitive for entry-level positions, but it may fall short for experienced candidates or those in larger or more profitable clubs, indicating that it could be a less attractive option in the market.

Job description:

The Club Manager will oversee gym operations to ensure an exceptional "Judgement Free" member experience while fostering a financially successful environment. This position requires effective leadership of a diverse team, including continuous support in employee training and development.

Essential Duties and Responsibilities:

• Recruit, hire, train, and develop a high-performing staff, which includes Assistant Managers, Member Service Representatives, Trainers, and Custodians.
• Cultivate and maintain a welcoming atmosphere for all members, prospective members, and guests, ensuring adherence to superior customer service guidelines by the staff.
• Manage staffing by scheduling employees and ensuring adequate coverage for all shifts.
• Lead by example through consistent accountability for direct reports by providing training and coaching, reinforcing Planet Fitness’s values and objectives.
• Administer and oversee weekly/bi-weekly employee payroll processing.
• Address and resolve employee issues or concerns effectively.
• Manage disciplinary actions and termination processes as necessary.
• Oversee front desk operations, which include:
  • Answering phones in a professional and friendly manner, assisting callers with various inquiries.
  • Checking members into the system.
  • Facilitating new member sign-ups.
  • Conducting tours for potential members.
  • Addressing member requests, issues, and questions promptly.
• Ensure timely opening and closing of the gym.
• Supervise the cleanliness and maintenance of the facility, taking primary responsibility for significant daily cleaning tasks.
• Safeguard the well-being of employees, members, and club property.
• Identify and communicate necessary equipment repairs in a timely manner.
• Manage marketing initiatives by ensuring staff are informed and trained on all marketing promotions.
• Authorize expenditures and process refunds, as well as manage daily bank deposits.
• Prepare all HR-related paperwork and submit it to the Corporate Payroll Team.
• Track and report relevant statistics on a weekly, monthly, and annual basis.
• Provide backup support for any employee who is absent.

Qualifications/Requirements:

• Exceptional customer service skills, preferably within the fitness industry.
• Previous experience as an Assistant Manager at Planet Fitness is highly preferred.
• Strong leadership, diplomatic, and listening abilities.
• Basic proficiency in computer applications, particularly Microsoft Office Suite.
• A diligent, enthusiastic, and energetic attitude is essential.
• Excellent problem-solving skills.
• Current CPR certification is required.
• A high school diploma or GED equivalent is mandatory.
• Candidates must be 18 years of age or older.

Physical Demands:

• Continuous standing and walking during the shift.
• Regular communication, both in person and over the phone, throughout the shift.
• Ability to occasionally lift up to 50 lbs.
• The role may occasionally involve exposure to toxic chemicals during cleaning and maintenance tasks.

Job Posting Date: Mon, 13 Jan 2025 03:01:24 GMT

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