General Manager – MI-Qdoba

Job Description

Job Title: General Manager – MI

Company: Qdoba

Location: Jackson, MI

Pay: $56650 – 64375 per year

AI Pay Analysis: The hourly rate for the role of “General Manager – MI” in Jackson, MI, translating to an annual salary of approximately $56,650 to $64,375, appears to be on the lower end when compared to industry standards for general managers, which typically range from $70,000 to $120,000 annually, depending on the sector and company size. Given that Jackson is a smaller city, the cost of living may be lower than in major metropolitan areas, which could justify the lower salary; however, this range may still be less competitive considering the responsibilities typically associated with a general manager position. Overall, while the pay may be adequate for certain local contexts, it may not attract top talent when compared to regional or national standards.

Job description:

Pay Range: $56,650 – $64,375 annually

POSITION SUMMARY:
The Restaurant Manager is responsible for overseeing the comprehensive operations of a Qdoba restaurant. Utilizing sound judgement in daily management decisions, this role requires a commitment to embodying the Brand values and fostering brand success. The emphasis is on cultivating a people- and guest-centric culture that consistently delivers exceptional guest service and food quality, while ensuring compliance with all relevant policies, procedures, and regulatory requirements.

KEY DUTIES/RESPONSIBILITIES:

• Ensure the delivery of fast, accurate service while providing exemplary customer service; model restaurant hospitality by promptly addressing guest inquiries, concerns, and complaints to achieve positive resolutions and enhance guest satisfaction.
• Train, develop, coach, and evaluate employee performance; ensure the effective implementation and adherence to training systems.
• Strive to meet or exceed store sales goals versus budget, including active participation in marketing initiatives.
• Collaborate with team members to drive catering sales growth.
• Train, monitor, and reinforce adherence to food safety standards.
• Partner with the leadership team to achieve sales objectives.
• Oversee management of food and labor costs.
• Implement company policies and procedures, ensuring compliance with all state and federal labor laws and regulations.
• Monitor food inventory levels, placing orders as necessary.
• Maintain a safe working environment.
• Encourage employee development and retention to reduce turnover.
• Focus on long-term sales growth initiatives aimed at driving profitability.
• Oversee the hiring lifecycle, including recruitment, selection, and training of new staff.
• Proactively identify potential issues and initiate appropriate corrective actions.
• Continuously improve quality, service, and cleanliness standards.
• Identify and cultivate internal candidates for management and Shift Lead roles.

QUALIFICATIONS:
To remain compliant with state and federal laws, candidates must be at least 18 years of age.

Education: A high school diploma or equivalent is required.
Experience: A minimum of 5 years in Quick Service Restaurant (QSR) operations, with at least 2 years in a leadership capacity.
Skills/Knowledge/Abilities:

• Exceptional skills in prioritization, interpersonal relations, problem-solving, and collaboration.
• Strong verbal and written communication abilities; highly organized and motivated.
• Demonstrates integrity and ethical conduct.
• Capable of receiving guidance from higher-level management.
• Comfortable working in a fast-paced environment with a proven track record in recruiting, hiring, coaching, training, and motivating employees.
• A valid driver’s license is required.

Physical Requirements:
The role requires the ability to lift equipment and product cases weighing approximately 10-50 lbs. Candidates must have clear verbal and auditory communication skills for interactions via telephone and in person, as well as proficiency in operating computers, including desktops and tablets.

REASONABLE ACCOMMODATION:
Qdoba and its affiliates are committed to providing reasonable accommodations to enable qualified individuals with disabilities to access equal employment opportunities and perform essential job functions. This position description should be applied accordingly.

Benefits:

• Medical, Dental, Vision, & 401k for eligible employees
• Paid Time Off (PTO), including vacation, sick leave, and holidays
• Tuition reimbursement

Privacy Policy:
QDOBA is dedicated to thoughtfully selecting talented individuals and fostering a collaborative environment to discover remarkable flavors. We value the diversity of our employees and the unique contributions they bring to our team. Employment decisions and rewards are based on job responsibilities, organizational needs, and individual performance merits, without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.

Job Posting Date: Sun, 09 Feb 2025 00:14:39 GMT

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