Job Description
Job Title: Front Desk Representative
Company: YMCA
Location: Louisville, OH
Pay: $11.1 – 11.75 per hour
AI Pay Analysis: The hourly rate of $11.10 to $11.75 for a Front Desk Representative in Louisville, OH, appears to be below the industry standard. As of 2023, the average hourly wage for this role typically ranges from $12 to $15, with variability depending on experience, specific employer, and additional factors such as benefits. Given the cost of living in Ohio and the need to attract talent in customer-facing positions, this rate may be considered non-competitive, potentially leading to difficulties in attracting qualified candidates and retaining staff in this role.
Job description:
This position plays a vital role in supporting the mission of the YMCA, a leading nonprofit dedicated to enhancing community well-being through youth development, healthy living, and social responsibility. The individual in this role is tasked with delivering exceptional service to all members, guests, and program participants while promptly addressing their needs. Additionally, the position involves promoting YMCA memberships and programs.
The compensation for this role is $11.10 per hour, commensurate with experience.
Availability for this position is primarily during weekends.
Qualifications:
- A genuine enthusiasm for welcoming, connecting, and engaging with individuals.
- Strong listening skills coupled with the ability to empathize and resolve problems effectively.
- Capacity to relate well to diverse populations and groups.
- Prior experience in customer service, sales, or a similar field is preferred.
- Proficiency in computer skills and experience with Microsoft Office is essential.
Essential Functions:
- Deliver outstanding service to members, guests, and program participants to enhance member engagement.
- Address and resolve any concerns that may arise.
- Actively promote and sell YMCA memberships and programs.
- Foster meaningful relationships and facilitate connections for community members to the YMCA.
Job Posting Date: Sun, 09 Feb 2025 23:00:14 GMT
Apply now!