Guest Experience Host-SEA LIFE

Job Description

Job Title: Guest Experience Host

Company: SEA LIFE

Location: Auburn Hills, MI

Pay: $12.8 per hour

AI Pay Analysis: An hourly rate of $12.80 for a “Guest Experience Host” in Auburn Hills, MI, is generally below the competitive range for similar roles in the hospitality and customer service industries. As of October 2023, the average pay for similar positions typically falls between $14 to $18 per hour, depending on the specific responsibilities and the level of experience required. Additionally, considering the increased cost of living and prevailing wage standards in Michigan, this rate may not attract high-quality candidates or reflect the expectations for customer service roles that require strong interpersonal skills. Therefore, it would be advisable for employers to consider adjusting this rate to remain competitive in the market.

Job description:
What you’ll bring to the team:

SEA LIFE Specific Duties:
– Deliver engaging and enjoyable talks and animal interaction sessions.
– Assist in maintaining the cleanliness and upkeep of the aquarium.
– Share your knowledge of marine ecosystems and educate our guests about conservation in an entertaining and positive manner.
– Embrace an enthusiastic, assertive, and passionate approach to Guest Service, consistently demonstrating the Merlin Values.
– Proactively seek guest interactions and exhibit enthusiasm and high energy levels.
– Manage our extended lines safely while ensuring an excellent guest experience.
– Ensure that all public areas are well-stocked and that displays and points of sale are prepared for attraction opening, maintaining cleanliness and orderliness throughout the day.
– Adhere to opening and closing procedures as outlined in the department’s operating plan.
– Uphold compliance with Health, Safety & Security standards within the workplace, including adherence to COVID-19 policies, practices, and regulations.

Qualifications & Experience:
– Preferred experience of 6 months to 1 year in attractions, entertainment, or customer service roles.
– A fun, dynamic, and approachable personality.
– Strong communication, listening, and motivational skills.
– Ability to work in environments with loud noises and confined spaces.
– Self-motivated and capable of working independently or collaboratively as part of a team.
– Must exhibit flexibility and willingness to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Benefits:
Joining us offers exceptional opportunities for career development within our vibrant global organization, including:
– Flexible working hours.
– A 30% discount in the retail store.
– The Merlin Magic Pass, granting free admission to Merlin attractions worldwide.
– A competitive 401K plan.
– Access to discounts through the Merlin Marketplace Website for various online purchases.
– A fun working environment and additional perks!

Job Posting Date: Sun, 09 Feb 2025 01:43:06 GMT

Apply now!