Customer Relations Representative – State Farm Agent Team Member-State Farm

Job Description

Job Title: Customer Relations Representative – State Farm Agent Team Member

Company: State Farm

Location: Troy, MI

Pay: $35000 – 60000 per year

AI Pay Analysis: The annual salary range of $35,000 to $60,000 for a Customer Relations Representative working with a State Farm Agent Team Member in Troy, MI appears to be competitive, particularly when considering the responsibilities typically associated with customer relations roles in the insurance industry. According to industry benchmarks, customer service representatives in Michigan typically earn between $30,000 and $50,000, with higher end salaries being more common in specialized insurance settings. Given the location and potential for commission or bonuses in such positions, this pay range aligns well with local standards, reflecting a reasonable compensation package for entry-level to mid-tier roles in customer relations, while also accounting for the specific demands and skills required in the insurance sector.

Job description:
Position Overview
Are you a personable and customer-oriented individual with a passion for public engagement? If so, a role with a State Farm independent contractor agent may be the ideal fit for you. Our agents exclusively market State Farm insurance and financial service products.

Responsibilities
– Cultivate and maintain customer relationships, providing timely follow-up as necessary.
– Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims submissions, and billing queries.
– Employ a customer-centric, needs-based review process to inform clients about various insurance solutions.
– Generate leads, schedule appointments, assess client needs, and promote suitable products and services.

As an Agent Team Member, you will receive:
– Simple IRA
– Group Life Insurance Benefits
– Competitive hourly pay supplemented by commission and bonuses
– Paid time off, including vacation and personal/sick days
– Opportunities for valuable experience and professional growth
– Potential for advancement within the agency

Requirements
– Exceptional communication skills, including written, verbal, and listening skills
– Strong interpersonal skills and a people-oriented mindset
– Proficiency in organizational tasks
– Self-motivated with a keen attention to detail
– Proactive approach to problem-solving
– Commitment to outstanding customer service
– Ability to thrive in a collaborative team environment
– Skill in effectively relating to various customers
– Property and Casualty license (must be obtainable)
– Life and Health license (must be obtainable)

If you are driven to succeed and envision yourself excelling in this role, we encourage you to complete our application. We will promptly follow up regarding the next steps in the interview process.

Please note, this position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any relevant licensing requirements and training programs. State Farm agents operate as independent contractors and are responsible for hiring their team members. Employees of State Farm agents are not considered employees of State Farm.

Job Posting Date: Thu, 13 Feb 2025 06:07:44 GMT

Apply now!