Hotel Night Audit-Nivea Hospitality

Job Description

Job Title: Hotel Night Audit

Company: Nivea Hospitality

Location: Marysville, OH

Pay: $14 – 14.25 per hour

AI Pay Analysis: The hourly rate of $14 to $14.25 for a Hotel Night Audit position in Marysville, OH appears to be on the lower end of the spectrum when compared to industry standards. As of 2023, the average hourly wage for hotel night auditors in Ohio typically ranges from $15 to $20, depending on factors such as experience and the specific employer. This rate may not be competitive, considering the cost of living in Ohio and the responsibilities associated with the role, which often include handling finances, guest interactions, and administrative duties. Therefore, potential candidates may seek better-paying opportunities within the hospitality industry or other similar roles in the region.

Job description:
We are seeking to enhance our award-winning team with a Hotel Night Auditor for the hours of 11 PM to 7 AM.

About the Hotel: The Comfort Suites, located at 1081 Lydia Drive, Marysville, Ohio.

Job Description: The Night Auditor is responsible for delivering exceptional customer service to all hotel guests. Key responsibilities include managing the check-in and check-out processes, balancing cash transactions, reconciling credit card payments, handling phone inquiries, and attending to guest needs promptly and efficiently.

Essential Job Functions:
– Adhere to the required uniform policy, including a name tag and earpiece.
– Warmly greet all guests and provide comprehensive information regarding hotel policies, services, and amenities.
– Address guest requests, sell rooms to walk-in customers, enter or modify reservations in the system, and post charges to guest accounts.
– Process payments and make necessary adjustments to guest accounts.
– Communicate with housekeeping regarding any room changes.
– Actively listen to and respond to guest feedback and concerns.
– Manage incoming phone calls, including transferring calls as needed.
– Maintain cleanliness and organization of the front desk area and surrounding spaces.
– Complete designated checklists, maintain daily logs, and balance the cash drawer.
– Must be able to stand for the duration of an 8-hour shift.

Additional Responsibilities:
– Demonstrate a positive attitude conducive to team growth, hospitality, and a service-oriented environment.
– Complete necessary hospitality training and expand knowledge of the hospitality industry.
– Carry out any additional duties as assigned by the supervisor or general manager.
– Familiarity with Choice Advantage is preferred but not mandatory.

Benefits:
– Friends and family hotel discounts
– Paid time off
– Holiday pay
– Vision, dental, and life insurance

Interested candidates may apply online or visit the front desk to complete an application.

Job Posting Date: Thu, 13 Feb 2025 23:09:51 GMT

Apply now!