Rapid-Rehousing Case Manager-Lighthouse

Job Description

Job Title: Rapid-Rehousing Case Manager

Company: Lighthouse

Location: Pontiac, MI

Pay: $43100 – 58200 per year

AI Pay Analysis: The annual salary range of $43,100 to $58,200 for a Rapid-Rehousing Case Manager in Pontiac, MI, translates to an hourly rate of approximately $20.73 to $27.92, which generally aligns with industry standards for similar roles in Michigan, particularly those focused on social services and housing assistance. While salaries can vary based on experience, education, and specific employer requirements, this range appears competitive within the local context and reflects the demand for case management professionals in affordable housing initiatives. However, a closer look at specific job postings and regional cost of living adjustments may provide additional clarity on its competitiveness.

Job description:
The Case Manager will focus on assisting single individuals and families escaping domestic violence, collaborating closely with community partners in Oakland County to identify and screen eligible households. This role will also involve landlord engagement to facilitate safe housing placements. The primary aim is to house single women and women with children in need of support.

Compensation for this position starts at $43,100 annually.

Key Responsibilities:
– Manage a caseload of 20 to 30 families, assessing individual and family needs, developing action plans, budgeting, and monitoring compliance with program requirements.
– Conduct intakes, exits, and document client meetings in the Homeless Management Information System (HMIS).
– Complete case notes and service transactions via HMIS in a timely manner, gathering necessary data to evaluate program outcomes.
– Guide clients in finding, securing, and maintaining housing.
– Conduct unit Housing Quality Standards (HQS) inspections to ensure compliance with safety and federal regulations.
– Provide a minimum of monthly in-home case management after families are housed.
– Utilize the Mainstream Benefits Access Tool to screen and connect households with appropriate benefits.
– Screen and connect households to various internal and external housing programs and resources.
– Implement and enforce program rules, policies, and procedures to maintain a safe environment.
– Maintain accurate client files and records.
– Administer and compile client assessments and evaluations.
– Make referrals to additional services as needed and collaborate with community providers to deliver coordinated services to clients.
– Record and process client program fees (rent).
– Engage with landlords for mediation, negotiation, and tenant relations.

Additional Responsibilities:
– Maintain authorization to transport clients and provide transportation services when necessary.
– Foster and coordinate inter-agency collaboration to assist clients in connecting with shelter, achieving their goals, and attaining long-term stability.
– Continuously enhance and implement case management and data collection tools.
– Uphold agency values by enforcing program rules, policies, and procedures to ensure a client-centered, inclusive environment for clients, staff, interns, and volunteers.
– Assist with front-desk operations, including answering phones and responding to crisis calls as needed.
– Participate in internal and external task forces and committees aimed at supporting the homeless population.

Minimum Qualifications:
– Lived or professional experience working with individuals experiencing homelessness or severe poverty in the U.S.
– An Associate’s degree.
– 1-2 years of experience in a role related to human/social services and/or case management.
– Reliable transportation to transport clients, with maintenance of automobile insurance.
– Valid driver’s license; Lighthouse reserves the right to require a driving record check where driving is essential to the position.
– Proficiency in Microsoft Office Suite and Google Apps.
– Flexibility to prioritize multiple tasks in a dynamic environment.
– Ability to effectively multitask in a fast-paced atmosphere.
– Experience working with diverse and challenging populations.
– Availability to work evenings and weekends.

Preferred Qualifications:
– Bachelor’s in Social Work (BSW) from an accredited college or university, or a master’s degree in a related field.
– 2+ years of experience in a role related to human/social services and/or case management.
– Understanding of social constructs affecting those facing economic instability.
– Knowledge of the social services landscape in Oakland County and neighboring regions.
– Experience with the Homeless Management Information System (HMIS).
– Capacity to self-regulate and work independently while effectively coordinating with other staff.
– A strong inclination for innovative and creative problem-solving.
– Training in Harm Reduction, Trauma-Informed Care, Housing First, and SPDAT methodologies.
– Proven ability to function effectively with racially and ethnically diverse clients and teams.
– Experience in team management and leadership.
– Skill in building consensus and conflict resolution, demonstrating a willingness to engage in difficult conversations.
– Exceptional written and verbal communication skills.
– Ability to listen and constructively accept feedback.
– High emotional intelligence.
– Strong personal integrity.
– Capability to lead in a demanding and ever-changing environment.

This job description outlines the general nature and level of work expected from employees in this position. It should not be interpreted as an exhaustive list of all responsibilities and skills required. Lighthouse is an equal opportunity employer and does not discriminate against any qualified individual based on race, creed, religion, national origin, color, veteran status, gender or gender identity, sexual orientation, age, marital status, disability, income, weight, or any other category protected by law.

Applicants are encouraged to submit a cover letter and resume online. Applications will be reviewed on a rolling basis until the position is filled. Please refrain from making phone or email inquiries.

Job Posting Date: Thu, 06 Feb 2025 23:49:45 GMT

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