General Manager Security – Event Venues-GardaWorld

Columbus, OH
February 19, 2025
Full Time
Apply Now
Average Pay*: $30 - $40
*average hourly rate for this position in your area
Deadline date:
$31 - $36

Job Description

Rate this Job

Job Title: General Manager Security – Event Venues

Company: GardaWorld

Location: Columbus, OH

Pay: $65000 – 75000 per year

AI Pay Analysis: The hourly rate translated from an annual salary of $65,000 to $75,000 for a “General Manager Security – Event Venues” in Columbus, OH, falls between approximately $31.25 and $36.06 per hour. This compensation range appears competitive when considering the responsibilities typically associated with a General Manager in security for event venues, including overseeing security operations, staff management, and compliance with safety regulations. According to industry standards, salaries for similar roles in urban areas often hover in the $70,000 to $90,000 annual range, depending on experience, venue size, and specific duties. Given this context, the proposed range is slightly below the national average, suggesting it may attract candidates primarily seeking entry to mid-level opportunities in a market where demand for security management is growing.

Job description:

Join our team as a General Manager!

At BEST Crowd Management, we have grown from a single account in 2009 to become the largest event provider in the U.S., serving prestigious clients in professional sports and entertainment. We excel at bringing venues to life, overseeing everything from front-of-house staff to comprehensive security operations. Our mission is to create unforgettable guest experiences grounded in safety, respect, positive energy, and meticulous preparation. Operating in 34 markets, we foster a dynamic and supportive atmosphere that allows your expertise to flourish. Be part of a team that prioritizes professionalism, responsiveness, and the capacity to address unique event challenges while adhering to a boutique business philosophy.

About the Role

We are seeking a dynamic General Manager to lead and coordinate activities within our organization, supporting venues such as Ohio Stadium, Nationwide Arena, and Ohio State University in the Columbus, OH market. Your primary goal will be to optimize efficiency, enhance economic operations, and maximize profitability through effective management and coaching of the operations team.

Compensation: $65,000 – $75,000 / year
Work Location: Columbus, OH
Benefits: Medical, Dental, Vision, 401(k), Employee Assistance Program, Paid Time Off

Key Responsibilities

  • Operations Management: Oversee all facets of operations, including planning, business qualification, event review, and profitability, ensuring customer satisfaction across all accounts.

  • Strategy Development: Implement strategies to improve execution and deliver value cost-effectively.

  • Communication: Establish and convey goals to the operations team and the broader organization. Maintain precise records for both internal and external reporting.

  • Contract Execution: Manage contract execution processes, including cost estimation, labor supervision, scheduling, invoicing, and collections.

  • Customer Engagement: Meet regularly with customers to ensure their needs are met and gather feedback to enhance satisfaction.

  • Team Leadership: Mentor, coach, and develop team members, while also planning, assigning, and directing work. Recruit and train new staff as necessary.

  • Travel: Willingness to travel up to 25% of the time.

  • Additional Duties: Perform other responsibilities as requested or required.

Skills and Competencies

  • Management Skills: Demonstrated ability to effectively manage and oversee operations.

  • Customer Focus: A strong commitment to meeting the needs of both internal and external stakeholders.

  • Communication: Excellent verbal and written communication skills.

  • Leadership: A natural role model who can guide and mentor within the Operations Department, exhibiting strong team leadership and facilitation abilities.

  • Initiative: Proactive in identifying and pursuing new project opportunities.

  • Adaptability: Ability to respond effectively to changing situations or information.

  • Responsiveness & Professionalism: High levels of management responsiveness and professionalism.

  • Customer Service: Expertise in building and maintaining a customer service-oriented staff, including security personnel.

  • Problem-Solving: Quick and creative resolution of issues tailored to the venue’s needs.

  • Performance Under Pressure: Capability to maintain high performance standards in critical situations.

Qualifications

  • Education: Bachelor’s degree in a related field or equivalent experience.

  • Experience: Minimum of three years in operations, service, field, or project management, with a preference for experience in event staffing, security, sports management, or athletics.

  • Background Check: Must be able to pass a background check.

Physical and Mental Demands

Ability to sit, stand, walk, talk, and hear. Occasionally required to climb, stoop, bend, or reach above shoulders. May work in confined spaces and various outdoor weather conditions. Must be able to lift, push, or pull up to 25 pounds. Requires specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.

Working Environment

The position is primarily office-based, with frequent requirements to work at or attend scheduled events in an outdoor setting. Reasonable accommodations can be made for individuals with disabilities.

Join our team and help elevate our operations and customer satisfaction to new heights! Apply today!

BEST Crowd Management is committed to providing equal employment opportunities to all employees and applicants for employment, irrespective of race, color, religion, sex, national origin, age, veteran status, or disability, in accordance with applicable federal laws. Additionally, BEST Crowd Management adheres to all applicable state and local laws regarding nondiscrimination in employment. This policy extends to all employment terms and conditions, including hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leave of absence, compensation, and training. Requests for assignments based on sex or other classifications protected by law will not be honored, unless such requests align with a bona fide occupational qualification for that position.

Job Posting Date: Wed, 12 Feb 2025 08:20:56 GMT

Apply now!

Related Jobs