Engagement Coor-TJX Companies

Job Description

Job Title: Engagement Coor

Company: TJX Companies

Location: Norton Shores, MI

Pay: $14 – 14.5 per hour

AI Pay Analysis: The hourly rate of $14 – $14.50 for a role titled “Engagement Coordinator” in Norton Shores, MI, appears to be on the lower end of the competitive spectrum. According to various salary data sources, the average hourly wage for similar roles in Michigan typically ranges from $16 to $25, depending on experience and specific responsibilities. This suggests that the offered rates may not align with industry standards, particularly when considering cost of living and the demand for engagement coordination roles that often require strong interpersonal and organizational skills. As such, candidates may perceive this compensation as less attractive compared to opportunities elsewhere in the state or industry.

Job description:

Half of the enjoyment at Sierra comes from the excitement of discovery, while the other half lies in utilizing our products for actual adventures. The same can be said for working with us; we foster an environment of limitless possibilities, where every team member is encouraged to think creatively, adapt our processes, and seize the opportunities that emerge from uncertainty.

If this resonates with you, we invite you to join our team and explore a world of difference.

Opportunity: Contribute to Your Career Growth

As a leader on the front lines, you will play a pivotal role in promoting a "Highly-Satisfied" customer experience that fosters customer loyalty. Your responsibilities will include developing high-performing teams through the training and mentoring of associates in executing all register transactions. Upholding integrity by adhering to company policies and procedures is essential, as is promoting a culture of inclusivity where all team members feel valued and engaged. A strong desire for achieving both team and individual results is necessary, alongside a willingness to work in various areas of the store as required.

Key Responsibilities:

• Champion a "Highly Satisfied" customer experience.
• Drive customer loyalty through targeted programs and initiatives.
• Address customer concerns and issues promptly and effectively.
• Keep associates informed on current customer experience feedback, objectives, and company initiatives.
• Train and mentor associates on policies and procedures.
• Recognize and provide constructive feedback on cashier performance.
• Maintain and monitor cash controls, including the change fund.
• Adhere to all labor laws and meal/break period policies.
• Assign registers and coordinate breaks to ensure optimal coverage on the frontline and sales floor.
• Review and approve paperwork as necessary.
• Uphold cleanliness, recovery, and organizational standards throughout the frontline.
• Monitor all frontline equipment and communicate issues to management.
• Implement and adhere to company directives.
• Maintain merchandising standards within the queue line.
• Ensure compliance with operational, merchandise, and loss prevention policies and procedures, including merchandise ticketing and EAS tagging when applicable.
• Facilitate the proper and timely handling of damages and mark-outs of stock.
• Promote a safe working environment by reporting any safety hazards in the store.
• Perform additional duties as assigned.

Who We Are Looking For: You!

• High school diploma or equivalent preferred.
• Flexibility to work evenings and weekends.
• Capacity to work effectively as part of a team.
• Strong interpersonal and exceptional customer service skills.
• Ability to lift heavy merchandise with or without reasonable accommodations.
• Competence in training and directing others.
• Capability to operate a register and manage financial transactions.
• Discretion in handling confidential information.
• Previous retail or supervisory experience is preferred.

Benefits Include:

• Associate discounts, EAP services, smoking cessation programs, bereavement leave, 401(k) associate contributions, childcare and cell phone discounts, and pet and legal insurance.
• Eligibility for additional benefits for those meeting service or hours requirements, which may include a 401(k) match, medical, dental, and vision coverage, HSA, healthcare FSA, life insurance, short and long-term disability, paid parental leave, paid holidays/vacation/sick leave, auto/home insurance discounts, scholarship programs, and adoption assistance.
• All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change periodically. For more information, please contact your TJX representative.

The starting pay range for this position is $14.00 to $14.50 per hour. Actual starting pay is determined by a variety of factors, including relevant skills, qualifications, and experience.

We are committed to considering applicants with arrest or conviction records for employment opportunities.

Job Posting Date: Wed, 19 Feb 2025 23:47:56 GMT

Apply now!