CSR – Customer Service Representative-Tekton Labs

Michigan
February 21, 2025
Full Time
Apply Now
Average Pay*: 15 to 20 per hour
*average hourly rate for this position in your area
Deadline date:

Job Description

Rate this Job

Job Title: CSR – Customer Service Representative

Company: Tekton Labs

Location: Michigan

Pay: $25 – 35 per hour

AI Pay Analysis: The hourly rate of $25 – $35 for a Customer Service Representative (CSR) role in Michigan is relatively competitive and aligns well with industry standards. As of 2023, the average hourly wage for CSRs in Michigan typically ranges from $15 to $23, depending on experience and specific industry sectors. Therefore, a rate of $25 – $35 not only exceeds the average but also suggests a potential for specialized skills or responsibilities, making the position attractive for experienced candidates. This range is particularly appealing in a tight labor market, where employers may need to offer higher compensation to attract and retain qualified talent.

Job description:

Are you seeking to embark on a rewarding long-term career? We are in search of a dynamic Customer Service Representative to join our front-end team. If you thrive in a people-oriented environment, appreciate being part of a collaborative team, and aspire to progress within a company that prioritizes professional development, we invite you to apply.

As a Customer Service Representative, you will serve as the face of our organization, delivering exceptional service to our valued clients. This role entails working closely with a vibrant team, engaging directly with customers, and fostering a positive and enjoyable workplace culture. We offer pathways for advancement and management training to facilitate your career growth.

Responsibilities:

  • Act as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience.
  • Collaborate with a diverse team to coordinate and support marketing initiatives.
  • Engage customers in-person to gather feedback, share information, and build lasting relationships.
  • Foster a positive and enjoyable workplace culture through teamwork and collaboration.
  • Capitalize on networking opportunities within the industry to enhance professional growth.
  • Participate in ongoing training programs for career advancement and skill development.

Requirements:

  • Prior experience in customer service or a related field is preferred, yet training will be provided.
  • Exceptional communication and interpersonal skills.
  • Ability to work effectively within a team-oriented setting.
  • Strong problem-solving capabilities and meticulous attention to detail.
  • Willingness to engage with customers face-to-face and establish rapport.

Perks:

  • Competitive compensation structure with performance-based incentives.
  • Opportunities for career advancement and specialized management training.
  • Comprehensive health and wellness benefits package.
  • A fun and supportive work environment that includes regular networking events and team-building activities.
  • Access to industry coaches for mentorship and guidance.

The Next Step:
If you are passionate about delivering outstanding customer service, enjoy collaborating within a team, and are eager to advance your career, we encourage you to reach out to us!

Job Type: Full-time, Part-time
Pay: $25.00 – $35.00 per hour

Shift:

  • 8-hour shift

Work Location: Remote

Job Posting Date: Wed, 19 Feb 2025 23:46:37 GMT

Apply now!

Related Jobs