Branch Coordinator – Bilingual Preferred (Spanish/English)-Sherwin-Williams

Job Description

Job Title: Branch Coordinator – Bilingual Preferred (Spanish/English)

Company: Sherwin-Williams

Location: Akron, OH

Pay: $15.75 per hour

AI Pay Analysis: An hourly rate of $15.75 for a “Branch Coordinator – Bilingual Preferred (Spanish/English)” position in Akron, OH, appears to be below the competitive range for this role, especially when considering the bilingual preference. According to various salary data sources, branch coordinators or similar administrative support roles in Ohio typically earn between $17 to $25 per hour, depending on experience and specific job duties. Additionally, the bilingual requirement, particularly for Spanish, can often lead to higher compensation due to the added value of language skills in a customer service or administrative capacity. Therefore, the offered rate may be less appealing to potential candidates with the required qualifications, indicating that it could be beneficial for the employer to reassess their compensation strategy to attract suitable talent.

Job description:

This position involves close collaboration with commercial paint customers to assess their needs, address inquiries regarding Sherwin-Williams products, and propose the most suitable solutions. Branch coordinators are also responsible for promptly resolving customer concerns to ensure optimal client satisfaction. Additionally, they must remain informed about product features and uphold the high quality and visual standards of the products and the store.

Responsibilities include direct interaction with customers, which may encompass minors, and managing access to cash and alternative payment methods, electronic equipment, personal information, store merchandise, and other valuable items. This access may be supervised or unsupervised. Therefore, the Company has determined that a review of criminal history is essential to safeguard the business’s operations and reputation, as well as to protect the safety of Customers, staff, employees, vendors, contractors, and the general public.

The selected candidate will be expected to work at Store #704312, located at 479 N Main St., Akron, Ohio. This is a part-time position with a starting pay of $15.75 per hour.

Responsibilities:

• Deliver exceptional customer service to ensure high levels of satisfaction.
• Assist customers in person and via telephone by identifying their needs and recommending appropriate products and services.
• Establish and maintain productive trust-based relationships with wholesale customers.
• Accurately process sales transactions in accordance with company policies and procedures.
• Meet and exceed sales goals on a monthly, quarterly, and yearly basis.
• Maintain organized work order files and formulas.
• Retrieve products from the sales floor or warehouse as needed.
• Tint and mix products to meet customer specifications.
• Stock shelves and set up product displays.
• Clean store equipment regularly.
• Assist with loading and unloading delivery trucks.
• Participate in deliveries as required.
• Ensure assigned areas are well-stocked and presented attractively.
• Stay knowledgeable about the products offered and discuss available options with customers.
• Adhere to inventory control procedures.
• Provide suggestions for improving sales.

Qualifications:

Minimum Requirements:

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment and not require sponsorship for employment work visa status now or in the future.
• Must be able, with or without reasonable accommodation, to retrieve materials from shelves and floor stacks, and lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Preferred Qualifications:

• Possession of a valid, unrestricted Driver’s License.
• Completion of a High School diploma or GED.
• A minimum of one (1) year of experience in a delivery, retail, or customer service role.
• Previous experience in selling paint and paint-related products.
• Familiarity with operating tinting and mixing equipment.
• Proficiency in reading, writing, comprehending, and communicating in more than one language; Spanish proficiency is a plus.

At Sherwin-Williams, we recognize that success can take many forms, and we are dedicated to fostering careers that evolve with our employees. Regardless of your background, there’s a place for you here. We encourage you to explore your curiosity, drive innovation, and contribute to our collective success. We value the unique talents and perspectives of individuals from all walks of life, and we are committed to providing an inclusive environment where all qualified candidates, including those with disabilities and Protected Veterans, are welcome to apply.

Our recruitment process consists of several steps, starting with an online application, followed by a digital interview, and culminating in an in-store interview for top candidates. We prioritize employee health and well-being and offer a comprehensive range of benefits that reflect our commitment to our workforce.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer, dedicated to creating a diverse workplace. All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other legally protected characteristic.

Please be aware that Sherwin-Williams recruiting team members will never ask candidates for payment, financial information, or sensitive personal data during the application process.

Job Posting Date: Thu, 20 Feb 2025 02:10:45 GMT

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