Clerk A – Advising Front Desk-Schoolcraft College

Job Description

Job Title: Clerk A – Advising Front Desk

Company: Schoolcraft College

Location: Schoolcraft, MI

Pay: $17.71 per hour

AI Pay Analysis: As of October 2023, an hourly rate of $17.71 for a “Clerk A – Advising Front Desk” position in Schoolcraft, MI, appears to be relatively competitive, though it may vary based on specific job responsibilities, required experience, and local cost of living. According to data from sources like the Bureau of Labor Statistics and job platforms, the average pay for similar clerical positions generally falls between $15 to $22 per hour in Michigan, with many entry-level roles starting around $15-$17 per hour. Thus, while $17.71 is within the expected range, it may lean toward the lower end for more experienced candidates or for those in larger institutions. Overall, this rate seems reasonable for entry-level positions in this geographic area but may benefit from periodic adjustments to remain competitive in attracting talent.

Job description:

Under general supervision, the part-time Clerk A – Advising Front Desk will perform various clerical duties essential to the functioning of the department. This role requires the exercise of independent judgment and effective multitasking abilities while providing assistance to students and compiling necessary data.

The mission of Schoolcraft College is to deliver a transformational and inclusive learning experience aimed at enhancing everyone’s ability to achieve their intellectual, social, and economic objectives. We are dedicated to making a positive impact in the communities we serve and prioritize diversity among our students, staff, and programming.

Required Qualifications:

• High school diploma or equivalent.
• A minimum of three (3) years of clerical experience, demonstrating proficiency in basic mathematics, filing, proofreading, typing, spelling, and data entry.
• Excellent customer service skills.
• Proficiency in understanding and utilizing office equipment, including personal computers and department-specific software.
• Competency in Microsoft Word and Excel.
• Ability to multitask and adapt to a dynamic work environment.

Preferred Qualifications:

• Associate degree.
• Experience in higher education.

Physical Demands:
Schoolcraft College is committed to creating an inclusive environment and strongly encourages applications from veterans, individuals with diverse gender identities, varying abilities, and underrepresented populations. Schoolcraft College is an Affirmative Action/Equal Employment Opportunity Employer.

• Writing Skills: Capability to draft reports, business correspondence, and procedural manuals.
• Language Skills: Ability to read, analyze, and interpret general business publications, professional journals, technical documentation, and government regulations.
• Communication Skills: Proficient in presenting information effectively and responding to inquiries from prospective and current employees, as well as groups of managers.
• Mathematical Skills: Ability to perform addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals. Capable of computing rates, ratios, and percentages, as well as interpreting bar graphs.
• Reasoning Ability: Skill in resolving practical problems and interpreting various types of instructions provided in written, oral, diagrammatic, or schedule formats.
• Physical Demands: The physical requirements outlined here represent those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential duties.
• Office Environment: This position requires prolonged periods of sitting at a computer, utilizing a keyboard, mouse, and telephone, and engaging in electronic or in-person communication. The role may also involve standing, walking, and the occasional lifting of objects up to 25 lbs.
• Noise Level: The typical noise level within the work environment is moderate.

The characteristics of the work environment described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to allow individuals with disabilities to fulfill essential duties.

Work Hours: 25 hours per week
Salary: $17.71 per hour

Job Duties:

1. Utilize analytical skills to triage phone and in-person student inquiries.
2. Assist with on-campus recruitment events hosted by four-year colleges and universities.
3. Refer students to appropriate personnel as needed.
4. Compile reports from existing records (Colleague, SARS) as required.
5. Aid in the compilation and organization of data for student text campaigns, including data importation and mapping into SARS messaging software.
6. Support the review of applications and the interviewing process for open clerk positions within the department.
7. Assist in the training of new clerks.
8. Monitor emails directed to the front desk mailbox to ensure completeness of documentation submitted by students and their preparedness for scheduling advising appointments.
9. Promote four-year advisor visits through various channels such as Schoolcraft.edu/transfer, building signage, and student-run newspapers.
10. Operate standard office machinery and software effectively.

Job Posting Date: Sun, 02 Mar 2025 05:42:10 GMT

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