Field Service Engineer – Bioproduction-Thermo Fisher Scientific

Job Description

Job Title: Field Service Engineer – Bioproduction

Company: Thermo Fisher Scientific

Location: Ohio

Pay: $68200 – 102000 per year

AI Pay Analysis: The hourly rate for the role of “Field Service Engineer – Bioproduction” in Ohio, translating to an annual salary range of approximately $68,200 to $102,000, appears competitive and aligns well with industry standards for similar positions. Field Service Engineers in the biomanufacturing sector typically earn between $60,000 and $110,000 annually, depending on experience, specialization, and region. Considering Ohio’s cost of living and the demand for skilled professionals in bioproduction, this salary range is attractive, particularly for candidates with relevant experience and technical skills. Overall, it reflects positively on the job market for this profession within the state.

Job description:

Work Schedule: Standard (Monday to Friday)

Environmental Conditions: Adherence to all Good Manufacturing Practices (GMP) and Safety Standards is required. In cleanroom environments, the use of hair products, jewelry, makeup, nail polish, perfume, exposed piercings, and facial hair is prohibited.

As a valued member of the Thermo Fisher Scientific team, you will engage in meaningful work that contributes positively to global health initiatives. Join our colleagues in fulfilling our mission daily, enabling our customers to create a healthier, cleaner, and safer world. We equip our global teams with the resources and support needed to achieve individual career aspirations while advancing scientific solutions for some of the world’s most challenging issues, such as environmental protection, food safety, and cancer research.

Discover Impactful Work

We are seeking a dedicated Field Service Engineer responsible for repairing, installing, maintaining, and updating all Thermo Fisher hardware and automation products within the BEA division, alongside providing consulting services at customer locations.

A Day in the Life:

• Deliver instrument and equipment services, including installation, basic training, preventative maintenance, repair, and compliance support.
• Contribute to high-value service-related procedures and documentation.
• Collaborate closely with other departments to enhance the customer experience.
• Foster customer satisfaction through prompt response times and effective problem resolution.
• Provide timely service reporting on customer activities.
• Execute commissioning and qualification of equipment by completing Site Acceptance Tests (SAT) and Installation/Operational Qualification (IQ/OQ) protocols.
• Develop and nurture positive relationships with customers in the assigned territory.
• Assist the Service Sales Representative with service order management.
• Support product quality improvement initiatives.
• Participate in service optimization projects.

Keys to Success

Education:

• A Bachelor’s degree with a minimum of 2 years of experience or an Associate degree accompanied by 4 years of relevant experience is required.
• A background in Electrical, Chemical, Mechanical, or Biomedical Engineering is preferred.

Experience:

• Previous experience in Bioprocessing, Automated Bioproduction, Bioproduction Equipment Design/Maintenance/Software Control, and Bioprocessing Chromatography is desired.

Knowledge, Skills, and Abilities:

• Ability to identify, recommend, and prioritize enhancements to the customer experience and internal processes, collaborating with internal and external partners for implementation.
• Experience with Delta V or similar control software is advantageous.
• A strong team player who can effectively work with counterparts and customers worldwide.
• Self-motivated and proactive, possessing strong communication skills.
• Advanced knowledge of Microsoft Windows operating systems, PC hardware, and desktop applications.
• Proficient in oral and written English communication.
• Willingness to travel extensively.

Benefits

We offer a competitive compensation package, including an annual incentive plan bonus, comprehensive healthcare benefits, and a variety of employee perks. Thermo Fisher Scientific provides employment within an innovative, forward-thinking organization, alongside outstanding career and development opportunities. Our company culture is characterized by integrity, intensity, involvement, and innovation.

Compensation and Benefits:
The estimated salary range for this position, based in Ohio, is $68,200.00–$102,000.00. This role may also be eligible for a variable annual bonus based on individual and company performance in accordance with policy. We provide a comprehensive Total Rewards package for our U.S. employees and their families, which includes:

• A selection of national medical, dental, and vision plans, along with health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• A minimum of 120 hours of paid time off (PTO), 10 paid holidays annually, and paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), as well as accident and life insurance, and short- and long-term disability in accordance with policy
• Retirement and savings options, including a competitive 401(k) U.S. retirement savings plan
• An Employee Stock Purchase Plan (ESPP) offering eligible colleagues the chance to buy company stock at a discount

For further information on our benefits, please visit: [Provide URL].

Job Posting Date: Sat, 01 Mar 2025 23:51:31 GMT

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