Field Service Engineer – Columbus, OH-SST Direct

Columbus, OH
March 6, 2025
Full Time
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Average Pay*: 20 to 40
*average hourly rate for this position in your area
Deadline date:
$13 - $18

Job Description

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Job Title: Field Service Engineer – Columbus, OH

Company: SST Direct

Location: Columbus, OH

Pay: $27.94 – 37.81 per hour

AI Pay Analysis: The hourly rate of $27.94 to $37.81 for a Field Service Engineer in Columbus, OH, appears to be competitive, though it can vary based on experience, education, and specific skill sets within the field. According to various industry reports and salary surveys, the average hourly pay for similar roles generally falls within the range of approximately $25 to $40 in the Midwest region, with some variation due to the cost of living and demand for specialized skills in technology and engineering. Therefore, this pay scale is likely aligned with industry standards in Columbus, but professionals with significant experience or specialized expertise may expect rates on the higher end or potentially above this range.

Job description:

DIRECT HIRE: We are seeking a Field Service Engineer for an exciting opportunity with a high-tech international company specializing in innovative laser technology solutions for the Automotive, Aerospace, Medical, and Scientific research sectors.

This position comes with a comprehensive benefits package, including Paid Time Off (PTO), Medical, Dental, Vision, 401k, Long-Term Disability (LTD), and Short-Term Disability (STD).

The pay rate ranges from $27.94 to $37.81 per hour, depending on experience. Additionally, we offer a generous relocation package valued between $10,000 and $15,000, which includes 4 to 8 weeks of accommodation in an apartment or extended-stay hotel, as well as 6 to 8 weeks of car rental for qualified candidates willing to relocate.

Responsibilities of the Field Service Engineer:

  • Provide exceptional support to customers across North America as part of our technical service team.
  • Install, maintain, troubleshoot, and repair company equipment to the highest quality standards.
  • Participate in an extensive training program lasting approximately 5 to 6 months, with ongoing training on existing and new products.
  • Execute basic retrofits, software installations, and customer training sessions.
  • Ensure timely submission of paperwork with attention to detail and quality.
  • Independently troubleshoot technical problems while fostering positive relationships with customers.
  • Provide on-call 24/7 telephone support as part of a rotating on-call schedule.
  • Assume any additional responsibilities as assigned by management.
  • Candidates must be located within 60 minutes of John Glenn Columbus International Airport or be willing to relocate.

Qualifications for the Field Service Engineer:

  • A two-year technical degree in engineering or a related field is preferred, or a combination of relevant training and work experience.
  • A minimum of 2 years of customer service experience, preferably with a technical focus.
  • Strong electrical and computer systems experience, combined with advanced diagnostic skills.
  • Demonstrated experience with robotics, lasers, automation systems, or mechatronics is required.
  • Proficiency in Microsoft Office, including Word, Outlook, Excel, and PowerPoint.

Travel Requirements:

  • This role requires 100% travel within North America to support customers.
  • Occasional overnight travel may be necessary.
  • A valid driver’s license is required.
  • Candidates must have the ability to obtain a U.S. passport and be eligible to rent vehicles.

If you are interested in exploring this opportunity further, please submit your resume for immediate consideration. For a quicker response, feel free to text "FSE" to 904-712-6140.

Job Posting Date: Sun, 02 Mar 2025 04:28:45 GMT

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