Housekeeping- TownePlace Suites by Marriott Iron Mtn-TownePlace Suites Iron Mountain

Job Description

Job Title: Housekeeping- TownePlace Suites by Marriott Iron Mtn

Company: TownePlace Suites Iron Mountain

Location: Iron Mountain, MI

Pay: $13 – 15 per hour

AI Pay Analysis: The hourly rate of $13 to $15 for a housekeeping position at TownePlace Suites by Marriott in Iron Mountain, MI, is on the lower end of the spectrum when compared to industry standards. According to various sources, including the Bureau of Labor Statistics and local job market analyses, housekeeping roles in hotels typically offer hourly wages ranging from $14 to $20, depending on experience, location, and the specific employer. Given that Iron Mountain is a smaller city, the cost of living is lower, but the offered wage still appears to be competitive but slightly below average for the hospitality industry. Overall, while this rate may attract applicants, it could also deter more experienced candidates seeking higher pay reflective of their skills and labor market standards.

Job description:
A housekeeper is primarily responsible for ensuring that guest rooms are maintained in a clean and comfortable condition, adhering to the exceptional standards set by Veridea Group, while also fostering guest satisfaction through friendly and courteous service.

Essential Functions:

1. Assist all guests in a sincere and courteous manner, consistently going the extra mile to ensure their satisfaction.

2. Thoroughly and accurately clean and prepare guest rooms in accordance with the operational policies and standards of Veridea Group and the Franchise. This includes:
a. Removing soiled bed and bath linens and replacing them with clean linens.
b. Clearing trash and debris from guest rooms.
c. Cleaning all surfaces in the bathroom area.
d. Dusting all surfaces.
e. Restocking promotional materials and literature.
f. Replenishing guest room amenities.
g. Vacuuming guest rooms.
h. Following Extra Thoughtful Care procedures for stay-over rooms.
i. Completing room checkouts in 30 minutes or less.
j. Reporting any unusual circumstances to the supervisor.
k. Promptly reporting maintenance requests.
l. Turning in items left behind in rooms and registering them in the Lost & Found Logbook.

3. Maintain a clean and organized cart and vacuum cleaner to enhance job efficiency.

4. Report all “DO NOT DISTURB” signs or bolted door rooms to the supervisor to ensure guest safety and maximize guest satisfaction.

5. Organize storage areas to ensure the quality of contents and optimize job efficiency. This includes:
a. Checking stock levels to determine adequacy for daily work.
b. Restocking storage rooms and carts as needed.
c. Removing damaged or soiled linens and returning them to the laundry storage area.

6. Secure linen closets, linen chutes, and trash chutes to ensure safety and security at all times.

7. Acquire a comprehensive working knowledge of the property and its facilities in order to effectively respond to guest inquiries.

8. Understand and apply all safety and security procedures of the hotel to maintain a secure environment for both guests and employees.

9. Keep immediate supervisors promptly informed of any issues or unusual matters of significance to facilitate timely corrective action.

10. Perform additional duties as requested or required.

Job Duties:

1. Accept directions and priorities from supervisors and reliably follow through on assigned tasks.
2. Efficiently clean a guest room within 30 minutes or less.
3. Complete job duties with minimal disruption to guests.
4. Maintain a friendly and cheerful demeanor, interacting easily with guests and strangers alike.
5. Cooperate and support team members effectively.
6. Operate independently with minimal supervision.
7. Safely use cleaning equipment and chemicals, including vacuum cleaners, brooms, and mops.
8. Adhere to the timeframes provided by supervisors for cleaning tasks.
9. Exhibit good hand dexterity for dusting, polishing, making beds, and folding towels.
10. Ensure grooming standards meet the requirements set forth in the Employee Handbook.

Job Posting Date: Sun, 02 Mar 2025 23:48:59 GMT

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