Assistant Executive Housekeeper – Holiday Inn Express Grandville-Suburban Inns

Grandville, MI
March 10, 2025
Full Time
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Average Pay*: $16 - $21
*average hourly rate for this position in your area
Deadline date:
$8 - $8

Job Description

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Job Title: Assistant Executive Housekeeper – Holiday Inn Express Grandville

Company: Suburban Inns

Location: Grandville, MI

Pay: $17.5 per hour

AI Pay Analysis: The hourly rate of $17.50 for the position of Assistant Executive Housekeeper at Holiday Inn Express in Grandville, MI, appears to be somewhat competitive but may fall below the industry average for similar roles in that region. In general, assistant executive housekeepers in the Midwest often earn between $18 and $22 per hour, with variations depending on experience, specific location, and organization size. Grandville, part of the Grand Rapids metropolitan area, may have slightly different wage scales compared to more urban settings, but it is important to consider factors such as cost of living and benefits offered by the employer. Overall, while $17.50 is within the ballpark for entry-level roles, it might not attract candidates with more experience or those seeking industry-standard wages.

Job description:

The Holiday Inn Express offers a vibrant and fast-paced work environment with abundant opportunities for career advancement. We invite you to become a part of our exceptional team in the Hospitality Industry!

Position Details:

  • Employment Type: Full-Time
  • Shift: 1st Shift, with some weekend availability required
  • Starting Wage: $17.50 per hour, commensurate with experience, plus a $2 weekend premium

Role Overview:
As an Assistant Executive Housekeeper, you will support the Executive Housekeeper in managing the housekeeping and laundry departments in alignment with Suburban Inns’ Core Values and brand standards. Your commitment to exceeding guest expectations will be paramount, as well as your ability to take initiative during the Executive Housekeeper’s absence.

Benefits:

  • Discounts on hotel accommodations and dining
  • Earned Paid Time Off for all team members
  • Comprehensive insurance options (health, vision, dental, and life) for full-time staff
  • Flexible scheduling
  • Holiday pay
  • 8 hours of paid volunteer time annually
  • Opportunities for advancement and professional development
  • Monetary recognition and referral programs
  • 100% paid maternity/paternity or adoption leave for eligible team members
  • Employee Assistance Program (EAP) offering three complimentary counseling sessions, along with access to various resources

Key Responsibilities:

  • Warmly greet all guests, fostering a positive environment and making personal connections to ensure they feel welcome.
  • Train and oversee Housekeepers and Laundry Team Members as necessary.
  • Hold team members accountable to Suburban Inns’ employment standards and job performance expectations.
  • Administer disciplinary actions as needed, in accordance with company policies.
  • Ensure housekeepers meet productivity targets while upholding the high standards of cleanliness expected by Suburban Inns.

  • Take on the following duties in the absence of the Executive Housekeeper or as needed:

    • Generate daily housekeeping task sheets and delegate assignments, considering any late checkouts.
    • Manage lost and found items, ensuring they are stored properly for a maximum of 90 days.
    • Update the computer system with information regarding cleaned rooms.
    • Maintain open communication with the front desk to manage early and late departures.
    • Assist with cleaning rooms, public areas, and laundry in accordance with Suburban Inns standards.
    • Conduct inspections of all rooms to ensure cleanliness meets or exceeds company standards.
  • Promptly address any cleanliness issues by guiding housekeepers in making necessary corrections.
  • Identify safety hazards and report maintenance needs to the appropriate department.
  • Relay any special room concerns (e.g., damages, smoke, pets) to the Guest Service Manager, Assistant General Manager, or General Manager for potential charges.
  • Handle team member issues and concerns with professionalism, ensuring clear communication with the Executive Housekeeper.
  • Adhere to all company standards and practices consistently.
  • Organize and manage deliveries to maintain well-stocked and organized storage rooms, notifying the Executive Housekeeper of any required orders.
  • Exhibit regular and reliable attendance.
  • Follow all Suburban Inns processes and procedures.
  • Be prepared to perform additional responsibilities as requested by management.

Position Requirements:

  • Minimum Knowledge: Ability to interpret information and perform basic arithmetic functions. Competence in typing, record keeping, and basic computer skills is beneficial.
  • Formal Education and Experience: A minimum of six months of job-related experience is required.
  • Certification/Training: Hazcom Training and Bloodborne Pathogen Training are essential.

Work Schedule:
Flexible work hours will include a mix of daytime, evening, night, holiday, and weekend shifts as dictated by business needs.

Uniform and Appearance Guidelines:

  • Uniform: Uniforms and name tags are provided; team members are responsible for obtaining close-toed, non-slip shoes.
  • Appearance: Hair must be well-groomed; facial piercings and visible tattoos require management approval. Any tattoos considered offensive to co-workers or guests must remain covered.

As an agile organization within a constantly evolving industry, the responsibilities of this role may be subject to change based on business requirements. The incumbent may be called upon to undertake additional or varied responsibilities beyond those stated above.

Job Posting Date: Fri, 07 Mar 2025 03:02:36 GMT

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