Customer Loyalty Representative – FT-Avis Budget Group

Job Description

Job Title: Customer Loyalty Representative – FT

Company: Avis Budget Group

Location: Detroit, MI

Pay: $15 per hour

AI Pay Analysis: An hourly rate of $15 for the role of “Customer Loyalty Representative – FT” in Detroit, MI is generally considered to be on the lower end of the spectrum. According to various salary data sources, the typical hourly wage for customer service representatives in the region typically ranges from $16 to $22, depending on experience and company specifics. While $15 may be competitive for entry-level positions or smaller companies, it may not attract candidates with more experience or align with higher-paying competitors, especially considering the rising cost of living and labor market conditions. Overall, this wage may limit the quality and experience of applicants for the role.

Job description:

$15.00/hour with Monthly Commission Opportunities; Shift Premium May Apply

We are excited to announce that we are currently hiring! If you are seeking a dynamic alternative to working in a call center, behind a hotel counter, or as a cashier in a retail store, consider joining our team at Avis Budget Group. We are looking for passionate, energetic, and friendly individuals like you to enhance our customer experience.

Key Responsibilities:

In this outdoor role, you will support our esteemed loyalty program members at our airport operations. Your responsibilities will include processing vehicle rentals, offering relevant products and services, and delivering exceptional customer service to enhance our customers’ travel experiences.

Benefits:

• Competitive bi-weekly hourly wage plus commission (unlimited earning potential) (Note: New York and Puerto Rico offer weekly wages)
• Comprehensive on-the-job training
• Paid time off
• Access to medical, dental, and other insurance options
• Flexible spending account with the ability to contribute up to $270 tax-free for public transportation or parking expenses
• Retirement benefits, including a 401(k) plan
• Employee discounts on car rentals and Avis/Budget vehicle purchases

(Note: Benefits may vary based on full-time or part-time status and location.)

Qualifications:

• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Engaging personality with effective verbal communication abilities
• Willingness to work outdoors
• Flexibility to work various shifts
• Ability to sit, stand, and type for extended periods as well as drive a range of vehicles
• Must be at least 18 years of age and legally authorized to work in the United States
• This position requires regular on-site attendance and cannot be performed remotely
• Previous retail customer service experience in a fast-paced environment is a plus

About Us:

At Avis Budget Group, you will join a diverse team of 25,000 dedicated professionals, united by a common purpose. Together, we are pioneering the future of transportation with our innovative, customer-oriented solutions. Our performance-driven culture fosters support and encouragement, enabling us to excel through leadership, training, and rewarded efforts.

We take pride in positively impacting the lives of our colleagues, customers, and the communities in which we operate.

Avis Budget Group is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. It describes only the general nature and level of this position, and essential functions and responsibilities may change based on business needs. The compensation and benefits information provided is accurate as of the posting date. The Company reserves the right to modify this information at any time, with or without notice, in accordance with applicable law. This position may be with any affiliate of Avis Budget Group.

Job Posting Date: Thu, 13 Feb 2025 23:12:37 GMT

Apply now!