Medicare Sales Agent – Dublin, OH-UnitedHealth Group

Job Description

Job Title: Medicare Sales Agent – Dublin, OH

Company: UnitedHealth Group

Location: Dublin, OH

Pay: $16 – 24.04 per hour

AI Pay Analysis: The hourly rate of $16 to $24.04 for a Medicare Sales Agent in Dublin, OH, appears to be on the lower end of the spectrum compared to industry standards. According to various compensation surveys, Medicare Sales Agents typically earn higher hourly rates, often ranging from $20 to $30 or more, depending on experience and performance-based commissions. In Dublin, OH, while the cost of living is relatively moderate, the compensation offered in this role may not be fully competitive, especially considering the skills required for Medicare sales and the complexity of the products involved. Overall, prospective candidates may seek higher compensation for this type of role, aligning it more with the average market rates.

Job description:

Up to a $3,000 Sign-On Bonus for External Applicants

We offer guaranteed base pay along with the opportunity for monthly sales incentives. At UnitedHealthcare, we are dedicated to transforming the healthcare experience by fostering healthier communities and removing obstacles to quality care. The work you engage in here positively influences the lives of millions. Join us in building the healthcare system of tomorrow, making it more responsive, affordable, and equitable. If you are ready to make a meaningful impact, we invite you to start your journey with us, focusing on Caring, Connecting, and Growing together.

We are expanding our team in Dublin, OH, with multiple openings for Medicare Sales Agents. This inbound call position provides a competitive base salary and performance-based bonuses. You will consult with customers regarding their insurance needs and identify suitable coverages, products, and benefits. Our comprehensive training program not only equips you for your role but also covers the cost and offers support to obtain the required state insurance licenses—no prior license is necessary to start. During training, all new hires must successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency in the material.

Work Schedule:

• Operating hours: Monday – Friday from 7:00 AM to 9:30 PM local time; specific shifts will be assigned during training and may include rotating weekend work
• Full-time position with flexibility based on the seasonality of our business

Work Location:

• Accelerate your success by participating in our onsite training program for 6 – 10 weeks during standard day shifts
• Following successful completion of the training and nesting period, this position will allow for hybrid work options, with the capability to work from home up to 3 business days per week

Primary Responsibilities:

• Manage incoming phone calls from prospective members, identifying their needs with the aim of converting callers into qualified leads and sales
• Follow up with members regarding inquiries or to introduce current and new products and services
• Utilize multiple computer systems to accurately document member information while maintaining active listening and engagement
• Demonstrate a thorough understanding of the product portfolio by addressing member needs, explaining differences among products, and assisting in selecting the most appropriate options
• Facilitate the completion of enrollment applications over the phone, ensuring consistency with product requirements and enrollment guidelines
• Achieve established performance, attendance, and consumer experience goals
• Maintain compliance with requirements for agent licensure, appointments, and annual product certification

Compensation & Benefits:

• Your total compensation as a licensed agent is based on your sales performance and commitment to delivering an exceptional customer experience
• Compensation structure: Base pay + monthly sales incentives
• Average annual earnings range from $50K to $65K, combining base pay with sales commissions
• Top performers have the potential to earn $80K or more
• Sign-on bonus of up to $3,000 for external candidates
• 15 days of accrued Paid Time Off in the first year plus 8 Paid Holidays
• Comprehensive medical plan options, alongside participation in a Health Spending Account or Health Savings Account
• Coverage for dental, vision, life, and AD&D insurance, as well as short-term and long-term disability options
• 401(k) Savings Plan and Employee Stock Purchase Plan available
• Education reimbursement programs
• Employee discounts and assistance programs
• An engaging work environment that values teamwork and individual success!

You will be recognized for your performance in a supportive atmosphere that challenges you and provides clear direction for success. We are committed to developing your career and interests in future roles.

Required Qualifications:

• High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience
• Must obtain all required state insurance licenses within 30 days (license may be obtained during training)
• Ability to maintain regularly scheduled shifts, including during training, with flexibility to adjust daily schedules or work overtime and weekends as needed
• Proximity to our office located at 5900 Parkwood Place, Dublin, OH is required

Preferred Qualifications:

• Previous sales experience
• Familiarity with computer systems and Windows PC applications, with the capacity to learn new and complex systems
• Flexibility to tailor communication styles to accommodate various caller personalities and needs

*All Telecommuters are required to adhere to UnitedHealth Group’s Telecommuter Policy.

Please Note: The sign-on bonus applies exclusively to external candidates. Individuals currently employed by UnitedHealth Group, UnitedHealthcare, or related entities are not eligible for this incentive. The hourly salary range for this role is $16.00 to $24.04, dependent on full-time employment status, local labor markets, education, work experience, certifications, and other relevant factors. UnitedHealth Group complies with all applicable minimum wage laws. Alongside your salary, we offer a comprehensive benefits package, incentive and recognition programs, and 401(k) contributions (subject to eligibility). Regardless of where or when you embark on a career with UnitedHealth Group, you will find an extensive array of benefits and incentives designed to support your success.

At UnitedHealth Group, our mission is to promote healthier lives and enhance the functionality of the health system for everyone. We believe that every individual, regardless of race, gender, sexuality, age, location, or income, deserves the opportunity to live their healthiest life. Yet, significant barriers persist, disproportionately affecting people of color, historically marginalized groups, and those with lower incomes. We are committed to reducing our environmental impact and delivering equitable care that confronts health disparities and improves health outcomes—an essential part of our mission.

Diversity fosters a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is

Job Posting Date: Thu, 13 Mar 2025 23:01:00 GMT

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