Front Desk Coordinator-Refresh Dental

Job Description

Job Title: Front Desk Coordinator

Company: Refresh Dental

Location: Alliance, OH

Pay: $14 – 16 per hour

AI Pay Analysis: The hourly rate of $14 to $16 for a Front Desk Coordinator in Alliance, OH, is generally on the lower end of the pay scale when compared to national averages for similar positions. According to sources such as the Bureau of Labor Statistics and job market analytics, the average hourly wage for front desk coordinators typically ranges from $15 to $22, depending on factors such as experience, industry, and location. Given that Alliance is a smaller city, the cost of living is lower than in larger metropolitan areas, which can justify the lower pay; however, the offered rate may still be less competitive compared to regional averages for this role. Overall, while the rate may be acceptable for entry-level positions or for those with less experience, it could be less appealing to more qualified candidates seeking positions in this field.

Job description:
Job Description:

Overview:
As a Front Desk Coordinator, you will play a pivotal role in a dental practice that prioritizes exceptional patient care and strives to improve the dental experience for every patient at each visit. With empathy as our guiding principle, we invite you to join us in our mission to redefine dentistry. Our partnership with North American Dental Group enables us to provide the support necessary to deliver outstanding patient care.

In this position, you will be an integral part of a team where individuality and dental expertise intersect to create a group dentistry model. Our aim is to ensure that every patient leaves our office satisfied and well-informed. If you are passionate about enhancing the oral health of others, we encourage you to become part of our innovative team—a team dedicated to cultivating a new culture of dentistry.

Compensation: $14.00 – $16.00 per hour
Hours: Monday through Thursday, 8:00 AM – 5:00 PM; occasional Fridays

Responsibilities:
To thrive in this role, you should possess the following skills that will enable you to make a positive impression on our team:

– Demonstrate dependability and proficiency in managing financial information, conducting insurance verifications, and preparing end-of-day reports, ensuring our patients remain worry-free.
– Perform clerical tasks such as sorting, opening, and distributing mail; scanning and photocopying documents; answering phone calls; providing information to callers; greeting visitors and patients; scheduling, verifying, and confirming patient appointments.
– Clearly explain procedures and services to patients using your dental knowledge.
– Present financial policies and arrangements to patients, collect co-payments, and verify insurance coverage as needed.
– Monitor and track appointments, including no-shows, cancellations, and late arrivals.

Qualifications:
To be successful in this role, you should meet the following qualifications:

– High School Diploma or equivalent is required; an Associate’s degree is preferred.
– 1-5 years of experience in customer service, insurance, or dental settings is preferred.
– Familiarity with dental software and Microsoft Office programs; ability to learn new software as necessary.

Benefits:
We offer a range of benefits that enhance your employment experience:

– Competitive paid time off for both full-time and part-time team members, which increases with tenure.
– A comprehensive benefits package, including a 401(k) plan.
– Continuous opportunities for career advancement and professional development.
– A dynamic atmosphere that fosters freedom and individuality, empowering our team to consistently deliver the best outcomes for our patients.

Equal Opportunity Employer:
We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job Posting Date: Sat, 01 Mar 2025 03:30:29 GMT

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