Lead Office Assistant-MAXIMUM POTENTIAL CHIROPRACTIC

Westlake, OH
March 17, 2025
Full Time
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Average Pay*: $14 to $20
*average hourly rate for this position in your area
Deadline date:
$18 - $24

Job Description

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Job Title: Lead Office Assistant

Company: MAXIMUM POTENTIAL CHIROPRACTIC

Location: Westlake, OH

Pay: $18 – 24 per hour

AI Pay Analysis: The hourly rate of $18 to $24 for a “Lead Office Assistant” in Westlake, OH, is generally competitive, particularly for the Midwest region where the cost of living is relatively lower compared to larger metropolitan areas. According to various salary data sources, the average pay for office assistants in Ohio typically falls within the range of $15 to $22 per hour, depending on experience and responsibilities, with lead or supervisory roles potentially earning on the higher end of that spectrum. Therefore, the offered rate aligns well with industry standards and reflects a reasonable compensation for the role, especially considering potential added responsibilities and leadership expectations associated with a “lead” position.

Job description:

Maximum Potential Chiropractic is a family-focused wellness practice that prioritizes professionalism, customer satisfaction, and a dynamic work environment.

Benefits and Perks:

  • Company parties
  • Competitive salary
  • Dental and vision insurance
  • Donation matching
  • Employee discounts
  • Opportunities for advancement
  • Paid time off
  • Training and development programs
  • Modern office setting
  • Wellness programs
  • Employee Appreciation Days

Job Description:
We are seeking a passionate Chiropractic Assistant with a strong customer service orientation to support our front desk operations and billing processes. An enthusiasm for natural healthcare and a commitment to serving our patients are essential. The ideal candidate will demonstrate excellent communication skills, both over the phone and in person.

As a Chiropractic Assistant, you will play a vital role in managing the schedules of our four doctors, contributing to a fun and family-oriented atmosphere. If you are driven to make a positive impact in the lives of our practice members, this position offers daily opportunities to do just that.

Daily Responsibilities:

  • Provide friendly and professional check-in/out services to clients
  • Schedule and manage appointments efficiently
  • Process copay and deductible payments
  • Coordinate follow-up appointments and manage provider schedules in various locations
  • Exhibit strong communication, scheduling, and organizational abilities
  • Handle in-person, phone, email, and digital communications
  • Prepare and process medical records/charts both in paper and electronic formats
  • Facilitate follow-up communications to obtain necessary client/insurance/account information
  • Utilize Electronic Health Records (EHR) and other software tools, demonstrating strong computer proficiency
  • Ensure timely completion of daily reporting and operational tasks
  • Review and process rejected or denied insurance claims, filing reconsiderations or appeals as necessary
  • Post and review payments, manage accounts receivable, and follow up on unresolved claims
  • Send out monthly patient statements and follow up as needed
  • Maintain comprehensive knowledge of insurance plans and billing practices
  • Implement new policies and procedures to enhance billing and collections processes
  • Assist in preparing financial reports for patients as directed
  • Maintain a calm, diplomatic presence in a multi-tasking environment
  • Communicate with practice members in a friendly and confidential manner while demonstrating professionalism
  • Exude a positive attitude and work collaboratively as part of a team
  • This is a standing position that requires the ability to remain on your feet for the duration of your shift
  • Perform other administrative tasks as needed or directed

Qualifications:

  • Strong written and verbal communication skills
  • Exceptional organizational skills with the ability to multitask
  • Minimum of 1 year of experience in a chiropractic office or medical setting
  • Comprehensive understanding of insurance verification and prior authorization processes

Education:

  • High School Diploma

Please note that at this time, our office does not provide traditional health care coverage.

Schedule:

  • Day and evening shifts available, Monday through Saturday

Experience:

  • One year of experience in a medical office is required.

Job Posting Date: Fri, 28 Feb 2025 01:33:59 GMT

Apply now!

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