Field Service Technician-IQVIA

Traverse City, MI
March 18, 2025
Part Time
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Average Pay*: $22 - $28
*average hourly rate for this position in your area
Deadline date:
$32 - $32

Job Description

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Job Title: Field Service Technician

Company: IQVIA

Location: Traverse City, MI

Pay: $32 per hour

AI Pay Analysis: An hourly rate of $32 for a Field Service Technician in Traverse City, MI, appears to be competitive, considering the general pay range for similar roles in the region. According to various salary data sources, the average hourly wage for Field Service Technicians in Michigan typically falls between $20 and $35, with some experienced technicians earning more depending on their expertise and the complexity of the services they provide. Traverse City, being a smaller city, may have slightly lower average wages compared to larger metropolitan areas, but $32 is within the upper tiers of the range and aligns with industry standards for skilled technicians in this role and location. Overall, this rate suggests a fair compensation level for the responsibilities expected in the Field Service Technician role.

Job description:

We encourage interested candidates to apply! Creating an account is a quick process, requiring less than one minute to complete a username and password setup. The overall application process will take no more than 5-7 minutes.

Position Description:
As a Field Service Technician, you will leverage your technical expertise while collaborating with healthcare professionals and spearheading technical initiatives in medical device technology. Your primary responsibilities will include troubleshooting, repairing, and updating medical devices within various clinical environments, including hospitals and pharmacies. The focus of your work will be on an automated medication dispensing system.

This position is available immediately and is part-time, on-call, requiring approximately 20-25 hours of work per week. You will benefit from a flexible schedule and have opportunities for growth and development within the medical device industry while earning supplemental income.

Responsibilities:

  • Troubleshoot and repair existing devices while accurately documenting actions taken.
  • Replace hardware parts and perform software updates and calibrations.
  • Conduct bi-annual or annual preventative maintenance as specified by the customer.
  • Assist with the installation and implementation of new devices at customer locations.
  • Perform routine system checks and document data from product tests following installation and configuration.
  • Maintain and manage inventory of parts and tools assigned by the customer.
  • This per-diem position requires travel and flexibility, allowing you to integrate work with your current schedule.
  • Be available on-call, including nights and weekends, and travel locally for up to 2-3 hours to meet customer needs.
  • Respond promptly to customer sites within the specified Service Level Agreement, which may range from 4 to 24 hours based on the service ticket details.

Job Requirements:

  • Must possess intermediate troubleshooting skills in electronics, mechanics, and electromechanical systems.
  • Experience as a military technician, computer technician, or a technician with a background in complex electronics is preferred; experience in supporting automation equipment in healthcare is an advantage.
  • A+ certification is desirable.
  • Experience in healthcare, field service, engineering, biomedical maintenance, customer service, pharmacy technician roles, electronics, electrical work, or IT is beneficial.
  • Strong communication skills and a commitment to providing exceptional customer service are essential.
  • Must have a valid driver’s license and access to a personal vehicle for job-related tasks (travel time and mileage will be reimbursed).
  • This role requires physical abilities, including pushing, pulling, stooping, bending, and lifting up to 70 pounds.
  • Candidates must meet hospital vendor credentialing requirements, including proof of vaccination status.

At IQVIA, we are dedicated to helping our clients enhance healthcare in a fast-paced environment. We aim to accelerate outcomes, improve patient experiences, and unlock new opportunities. IQVIA is a leading global provider of clinical research services and healthcare intelligence in the life sciences sector. We strive to forge intelligent connections to expedite the development and commercialization of innovative medical treatments that enhance patient outcomes and public health worldwide.

IQVIA is proud to be an equal opportunity employer. We ensure that all qualified applicants receive equal consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.

The anticipated base pay range for this role is $32.00 per hour. Actual base pay may vary based on various factors, including job-related qualifications such as knowledge, skills, education, and experience; geographical location; and/or work schedule (full-time or part-time). Depending on the position, additional elements of compensation may include incentive plans, bonuses, and other benefits.

Job Posting Date: Sun, 16 Mar 2025 08:21:20 GMT

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