Food Service Helper-Michigan Technological University

Job Description

Job Title: Food Service Helper

Company: Michigan Technological University

Location: Houghton, MI

Pay: $15.91 per hour

AI Pay Analysis: The hourly rate of $15.91 for a “Food Service Helper” in Houghton, MI, can be considered competitive, but it is important to contextualize it within both local and national standards. As of 2023, the average wage for food service positions in similar roles typically ranges from $12 to $18 per hour, depending on experience, establishment type, and specific responsibilities. In Michigan, minimum wage is set at $10.10, with many employers offering slightly higher wages to attract workers. Houghton, being home to a university and seasonal tourism, may see slightly elevated wages in the food service sector; thus, $15.91 is a reasonable offer, aligning well with local expectations and industry standards. However, factors like benefits and opportunities for advancement can also significantly impact the overall attractiveness of the compensation.

Job description:

Department: AVPA Dining

Summary
This position encompasses a variety of food service responsibilities, including food preparation and production, customer service, equipment operation, and cashier duties.

Responsibilities and Essential Duties

• Supervise student food service workers in the assigned area.
• Assist in training and instructing regular student employees; maintain records and prepare necessary reports.
• Manage food ordering, student scheduling, inventory maintenance, and operate cash registers and card readers; process cash transactions for accounting.
• Ensure cleanliness, sanitation, and safety in the designated area.
• Operate all kitchen equipment safely while preparing and producing menu items proficiently; understand and interpret recipes.
• Perform catering duties, including setup, serving, delivery, cleaning, table service, and cleanup; engage with customers in a friendly, courteous manner.
• Maintain knowledge of portion sizes, food items, and ingredients being served; adhere to the current uniform policy.
• Participate in training related to operational changes affecting assigned duties; responsible for waste removal and recycling in assigned areas.
• Conduct physical inventories in designated areas as assigned by the supervisor.
• Supervisory Responsibilities: Provide functional supervision over student assistants and other support staff as necessary.
• Commit to continuous improvement strategies and actively engage in related initiatives within the University.

Required Education, Certifications, Licensures

• High school diploma or equivalent combination of education and experience providing comparable knowledge and skills.

Required Experience

• Experience in food service operations, including commercial, institutional, restaurant, or hotel kitchen environments.
• Proven experience in customer service.

Required Knowledge, Skills, and Abilities

• Exceptional communication, customer service, and interpersonal skills.
• Demonstrated capability to learn and adhere to instructions.
• Ability to collaborate harmoniously with diverse individuals across varying situations and assigned areas.
• Proven success in working effectively with individuals from diverse backgrounds and perspectives.
• Flexibility to work evenings and weekends, with the ability to respond to short-notice work requests.

Desirable Knowledge, Skills, and Abilities

• Possession of a valid driver’s license that meets Michigan Tech University’s vehicle use requirements.
• Experience successfully engaging with a variety of individuals characterized by diverse backgrounds and viewpoints.

Language, Mathematics, and Reasoning Skills

• Language Skills: Proficient in reading and comprehending simple instructions, short correspondence, and memos; capable of writing straightforward correspondence and effectively presenting information one-on-one to customers.
• Mathematical Skills: Proficient in basic arithmetic operations including addition, subtraction, multiplication, and division across various units, utilizing whole numbers, fractions, and decimals.
• Reasoning Ability: Capable of applying common sense in following written or oral instructions and addressing problems in standard situations.

Work Environment and Physical Demands

• Physical Demands: The employee must frequently stand, walk, communicate, handle objects, and taste or smell items. Occasional requirements include sitting, reaching, stooping, kneeling, and lifting or moving weights up to 50 pounds. Specific vision capabilities include close, distant, color, and peripheral vision along with the ability to adjust focus.
• Work Environment: The employee may work near moving mechanical parts, with exposure to wet and/or humid conditions, extreme temperatures, fumes, or airborne particles. Noise levels may range from moderate to very loud.

Required Training and Other Conditions of Employment
All employees at Michigan Technological University are mandated to complete the following four required trainings. Additional departmental training may be necessary.

• Employee Safety Overview
• Anti-Harassment, Discrimination, Retaliation Training
• Annual Data Security Training
• Annual Title IX Training

Background Check:
Employment offers are contingent upon the successful completion and assessment of a required background check.

Other Conditions of Employment:
Successful applicants are responsible for ensuring their eligibility to work in the United States by the effective appointment date and must maintain this eligibility throughout their employment.

Full-Time Equivalent (FTE):
1.00

FLSA Status:
Non-Exempt

Appointment Term:
9 months

Shift:
2nd Shift

Pay Rate/Salary:
Contractual; external candidates will receive a minimum hourly rate of $15.91.

Title of Position Supervisor:
Associate Manager

Posting Type:
Internal & External Posting

Dependent on Funding:
No

Special Instructions to Applicants:
Internal AFSCME applicants will be given consideration during the posting dates of March 12, 2025, to March 18, 2025. External candidates are strongly encouraged to apply.

To perform this role effectively, individuals must satisfactorily fulfill each essential duty. Reasonable accommodations may be implemented for individuals with disabilities.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer, ensuring equal opportunity for all, including protected veterans and individuals with disabilities. If auxiliary aids, services, or accommodations are required during the hiring process, please contact the Human Resources office at 906-487-2280 or [email protected].

Job Posting Date: Fri, 14 Mar 2025 08:07:29 GMT

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