Medical Front Office – Patient Service Specialist – Float-Select Medical

Job Description

Job Title: Medical Front Office – Patient Service Specialist – Float

Company: Select Medical

Location: Youngstown, OH

Pay: $15 per hour

AI Pay Analysis: An hourly rate of $15 for a “Medical Front Office – Patient Service Specialist – Float” position in Youngstown, OH, is generally below the competitive range for similar roles in the industry. According to industry standards, salaries for patient service specialists can vary widely based on experience, specific duties, and location; however, average rates in Ohio typically range from $16 to $20 per hour, with some positions in urban areas going even higher due to demand and cost of living considerations. Therefore, while $15 per hour may attract applicants, it may not be sufficient to retain quality candidates in this field, suggesting the need for consideration of a rate adjustment to align with market expectations and attract skilled workers.

Job description:

As a Patient Service Specialist at our outpatient physical therapy center in Youngstown, Ohio, you will play a crucial role in ensuring that patients have an outstanding experience from the moment they arrive. This full-time position requires a candidate who can navigate both the patient-facing and operational aspects of our center, contributing significantly to the overall care experience even before patients leave the waiting area.

In this role, you will be responsible for greeting and registering patients, providing them with essential information about their visit and upcoming appointments. You will schedule patient appointments both in-person and via phone, and maintain regular communication with key stakeholders, including attorney offices, insurance companies, translation services, operational leaders, and our business development team. Additionally, you will be tasked with collecting co-pays, managing payer approvals, and conducting insurance authorizations and verifications.

Qualifications
Minimum Requirements:

• High School Diploma or GED

Preferred Qualifications:

• At least one year of experience in a front desk role
• Experience with insurance verification

Select Medical is dedicated to fostering a diverse workforce and is proud to be an equal-opportunity employer. We welcome applications from qualified individuals and ensure that all employees are treated fairly throughout their employment, without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected by applicable law.

Job Posting Date: Thu, 27 Feb 2025 08:06:39 GMT

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