Front Desk Associate/Playroom Attendant- Dog Daycare-Canine to Five

Job Description

Job Title: Front Desk Associate/Playroom Attendant- Dog Daycare

Company: Canine to Five

Location: Detroit, MI

Pay: $13.5 – 17 per hour

AI Pay Analysis: The hourly rate of $13.50 to $17 for a “Front Desk Associate/Playroom Attendant” at a dog daycare in Detroit, MI, is somewhat competitive, but it may be on the lower end considering the cost of living and average wages in the area. According to recent data, entry-level positions in animal care and daycare services typically range from $12 to $18 per hour, with more experienced staff earning higher rates. While this rate aligns with the lower spectrum of industry standards, it may not sufficiently attract skilled candidates or align with the rising wage expectations in the service sector, particularly as job seekers increasingly seek better compensation and benefits. Overall, a slight increase in pay could enhance competitiveness for attracting talent in this role.

Job description:

Canine To Five is seeking passionate dog enthusiasts to enhance our dynamic team at our thriving daycare and boarding facility located on the Eastside of Detroit, MI. We are looking for individuals dedicated to providing exceptional care and support to our furry clients and their human companions. This role will encompass responsibilities at our front desk and within the dog pack.

We are primarily hiring for full-time positions (30+ hours/week) and require flexibility in scheduling to accommodate shifts between 6 AM and 8 PM, including two weekends per month. While prior experience is not necessary, candidates must possess a positive attitude, a strong work ethic, a willingness to learn quickly, and, most importantly, a deep love for dogs.

Why Join Canine to Five?

• Comprehensive training program
• Clear career progression with opportunities for pay increases and professional development
• Paid breaks
• Full-time employees are eligible for health, vision, dental, and IRA plans
• Paid Time Off
• Opportunity to earn tips after 60 days of employment
• Referral bonuses
• Life Advisor Support for employees and their families
• Complimentary dog care

Position Summary
The roles within this position include:

The Front Desk Associate (internally recognized as a Client Experience Representative) serves as the initial point of contact for clients entering our facility, playing a crucial role in client retention. This position requires a friendly and caring professional who remembers client faces, maintains a positive demeanor throughout the day, and possesses strong skills in upselling additional services and benefits. Responsibilities also include processing payments, performing clerical work related to clients and their dogs, safely escorting dogs throughout the facility efficiently, and undertaking additional projects as needed.

The Pack Leader is vital to our operations, ensuring safe group play for all dogs in our care. This role demands sound decision-making skills, enthusiasm for dogs and their owners, and the confidence to handle group dynamics. The ideal candidate will be comfortable with all dog breeds and sizes, possess the ability to manage group play, and be capable of working independently in a lively, fast-paced environment. A keen memory and a strong desire to learn about dog behavior and safety are also essential.

Job Requirements

• Must be at least 18 years of age
• Flexible availability
• Availability to work on weekends and holidays
• Proficient in detailed cleaning tasks, including vacuuming, mopping, wiping, and scrubbing
• Ability to lift up to 50 lbs, stand for extended periods, and perform tasks that require walking, running, bending, and reaching
• Basic computer skills
• Excellent decision-making, self-awareness, and time management abilities
• Superior verbal and written communication skills
• A genuine love for working with and taking care of dogs
• Confidence around various breeds and sizes of dogs
• Willingness to work in environments that may include unpleasant odors, animal waste, potential bites or scratches, and exposure to contagious diseases
• Ability to remain calm and effective in high-stress situations
• Strong personal accountability concerning attendance, dress code, and adherence to company policies
• A positive attitude and engagement in daily operations
• Openness to coaching and learning new skills through video reviews and supervisor feedback
• Willingness to work year-round in outdoor settings, including adverse and extreme weather conditions

Job Posting Date: Fri, 21 Mar 2025 23:36:42 GMT

Apply now!