Restaurant AM Host – $13.00 per Hour – Hocking Hills Lodge & Conference Center-Hocking Hills State Park Lodge

Job Description

Job Title: Restaurant AM Host – $13.00 per Hour – Hocking Hills Lodge & Conference Center

Company: Hocking Hills State Park Lodge

Location: Logan, OH

Pay: $13 per hour

AI Pay Analysis: An hourly rate of $13 for the position of “Restaurant AM Host” at Hocking Hills Lodge & Conference Center in Logan, OH, is relatively competitive but generally falls below the industry standard, particularly in light of recent increases in minimum wage across several states and rising living costs. As of 2023, typical hourly wages for restaurant hosts in Ohio range from approximately $12 to $15, depending on the location and establishment type, with some higher-end venues or those in urban areas offering even more. Given Logan’s more rural setting, this wage may align closely with local economic conditions, yet it may be less attractive compared to positions in larger cities or more premium establishments. Ultimately, while $13 may be acceptable for entry-level or less experienced hosts in the area, it may not fully reflect the value of the role or entice candidates with more experience or qualifications.

Job description:

Hocking Hills Lodge and Conference Center, nestled within the picturesque Hocking Hills State Park, is currently inviting applications for Restaurant Host positions from individuals with outgoing, friendly, and welcoming demeanors. Here, you will enjoy some of the finest views in Ohio while providing exceptional and memorable dining experiences for our guests.

Our establishment features a brand-new 81-room lodge, 40 cabins, and a full-service restaurant and lounge, complete with banquet facilities capable of accommodating up to 200 guests. More information about our property can be found at www.GreatOhioLodges.com. This is a unique opportunity to be part of the team opening one of Ohio’s newest State Park Lodges this Fall.

As one of the most frequented State Parks in the United States, Hocking Hills State Park demands a high level of attention to detail and service to surpass guest expectations.

Position Overview:
The primary responsibility of our Restaurant Hosts is to greet and seat guests with genuine hospitality upon their arrival in our dining room. Hosts play a vital role in maintaining a professional and efficient dining environment by adhering to quality service and hospitality standards.

Key Responsibilities:

• Serve as an ambassador for the restaurant and the property by warmly greeting and seating guests, as well as expressing gratitude as they depart.
• Support floor managers, guests, and servers through various tasks, including bussing tables, selling gift cards, and delivering room service orders.
• Ensure the dining room is tidy, organized, and visually appealing, and adjust music, lighting, and temperature to create a comfortable atmosphere.
• Maintain a professional and cooperative attitude towards guests, peers, and management.

Workplace Duties:

• Complete all Restaurant Host training processes and proficiency evaluations.
• Assist floor managers in preparing reservation tables for shifts.
• Provide guests with a positive first impression as they enter the restaurant and seat them according to the seating chart and server rotation.
• Engage with guests while seated and recommend daily or weekly specials, thanking them upon their exit.
• Manage incoming calls, direct calls to appropriate managers, and take messages as needed.
• Address guest inquiries regarding the restaurant, menu, and location; process reservations, to-go orders, and room service requests.
• Maintain a waiting list for guests and seat them within estimated wait times while resolving minor issues with good judgment and involving management when necessary.
• Execute shift setup and closing duties as assigned, including checking out with the on-duty manager at the conclusion of shifts.
• Follow cleaning checklists to maintain the dining room and report any maintenance concerns with restrooms or public areas.
• Uphold proper tabletop presentation standards and assist managers with other prioritized dining room duties, such as aiding servers and bussers during service.
• Conduct brunch setup or breakdown as assigned and become proficient in the safe delivery of guest room service orders.
• Learn to interpret BEO sheets for guest event details.

Qualifications:
The ideal candidate will possess the essential knowledge, skills, and abilities necessary to fulfill the responsibilities of the position. Accommodations can be made for individuals who demonstrate a capacity to perform essential functions.

• Education: High School Diploma or GED is preferred.
• Experience: A minimum of one year in hosting or serving within a full-service restaurant is preferred.
• Required Skills:
  • Proficiency in reading, speaking, and writing basic English for effective communication with customers and colleagues.
  • Strong interpersonal and verbal communication skills.
  • Good judgment and problem-solving abilities.
  • Multi-tasking and organizational capabilities.
  • Ability to follow detailed instructions with minimal supervision.
  • Basic computational and computer skills, including familiarity with POS systems.
  • Knowledge of food and beverage menus, preparation, and presentation.
  • Flexibility to work flexible shifts, including nights, weekends, and holidays.

Physical Requirements:

• Ability to stand, walk, climb, bend, crouch, and reach for extended periods.
• Capacity to stand and walk for up to eight hours daily, with requirements for energy and stamina.
• Ability to lift up to 30 lbs. above eye level and carry balanced trays.
• Physical ability to deliver food and beverage throughout the restaurant efficiently.

Appearance Standards:
Employees are expected to adhere to uniform guidelines as established by the Restaurant Department and maintain a neat, clean, and well-groomed appearance.

About Us:
At Regency Hotel Management, hospitality defines us and is at the core of what we do. Since 1965, we have been leaders in maximizing profitability while fostering asset value for our clients. Our expert management team provides hands-on guidance influenced by years of professional experience. As we continue to grow across multiple locations, we seek motivated individuals to join our team.

We are an equal opportunity employer and strictly prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Posting Date: Wed, 26 Mar 2025 23:28:31 GMT

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