Kalamazoo Athletic Club Front Desk Associate-Greenleaf Hospitality Group

Job Description

Job Title: Kalamazoo Athletic Club Front Desk Associate

Company: Greenleaf Hospitality Group

Location: Kalamazoo, MI

Pay: $14 per hour

AI Pay Analysis: The hourly rate of $14 for a Front Desk Associate at the Kalamazoo Athletic Club is below the national average for similar roles, which typically range from $15 to $18 per hour, depending on factors like experience and specific responsibilities. In Michigan, the average pay for front desk positions, especially in the fitness and hospitality industries, tends to align more closely with this range, suggesting that $14 may not be competitive, particularly in urban areas like Kalamazoo where living costs and minimum wage standards are higher. Additionally, local competition and the job’s customer service nature may compel employers to offer more attractive compensation packages to attract and retain qualified staff.

Job description:
Overview:
Joining the Kalamazoo Athletic Club presents an exceptional opportunity to engage in a vibrant, fitness-oriented environment that prioritizes teamwork and community involvement. Our organization fosters a supportive culture that emphasizes professional development through training and advancement opportunities. We offer a variety of positions, including personal trainers and front desk staff, where outstanding customer service skills are essential to interact with our diverse membership. Employee perks include flexible scheduling and membership benefits, enabling staff to fully enjoy our extensive facilities and classes. While our fast-paced setting demands efficiency and high standards of service, it also provides a fulfilling experience for those dedicated to health and wellness.

Responsibilities:
What You’ll Be Doing
– Welcome all guests warmly, ensuring they feel at home and comfortable.
– Anticipate and address guests’ wants, needs, and desires proactively.
– Offer personalized guest experiences with productivity and initiative.
– Demonstrate strong time management skills to effectively prioritize tasks.
– Resolve concerns promptly while striving to understand guest needs.
– Foster positive relationships through exceptional guest interactions.
– Deliver thorough and knowledgeable explanations of the Kalamazoo Athletic Club to enhance sales and maximize customer satisfaction.
– Actively promote yourself and the Kalamazoo Athletic Club to encourage professional growth.
– Conduct tours for potential members and provide fitness orientations for new members and guests.
– Communicate the club’s amenities effectively and promote the Kalamazoo Athletic Club within the community.
– Stay informed about trends and developments in the health and fitness industry.

Qualifications:
What You Need for this Position
– Exceptional customer service skills with the ability to multitask effectively.
– Proficiency in using software programs and navigating computer systems.
– Capability to stand for prolonged periods, up to 8 hours or more.
– Physical ability to stoop, bend, and occasionally lift up to 40 pounds.
– Experience handling potentially hazardous chemicals and equipment safely.
– Commitment to compliance with safety and health regulations.
– Willingness to perform repetitive motion tasks as part of the responsibilities.

What’s in it for You
– A comprehensive Employee Assistance Program offering a range of services, including up to 7 free counseling sessions per year.
– Annual health and wellness reimbursement of up to $600 for items such as massages, gym memberships, and running shoes.
– A 10% discount at GHG outlets.
– Complimentary meals during shifts.
– Discounted hotel rates at Radisson Hotel Group properties worldwide.
– A Parental Leave Program (for full-time employees).
– A 401(k) plan with 100% matching up to 3% (for full-time employees).
– Medical, dental, and vision benefits (for full-time employees).

Top Reasons to Work With GHG
– Join a fun, high-energy team that is passionate about fitness and wellness.
– Utilize your skills and experience in a state-of-the-art fitness facility.

Job Posting Date: Wed, 26 Mar 2025 05:53:54 GMT

Apply now!