Receptionist-Jars Cannabis

Job Description

Job Title: Receptionist

Company: Jars Cannabis

Location: Lansing, MI

Pay: $15 per hour

AI Pay Analysis: As of 2023, an hourly rate of $15 for a receptionist role in Lansing, MI, is generally considered below the competitive range for this position. The average hourly wage for receptionists in Michigan typically falls between $16 to $20, depending on factors such as experience, specific industry, and additional responsibilities. While $15 may be closer to the lower end of the scale, it could be competitive for entry-level positions or smaller organizations; however, it may not attract candidates with more experience or qualifications in a tighter labor market. Overall, this rate might not align well with the industry standards and could limit the quality of applicants.

Job description:

Ready to elevate your career to a new all-time high? At JARS Cannabis, we are more than just a cannabis brand and retailer; we are a culturally inspired organization dedicated to reshaping the narratives surrounding cannabis, one community at a time. Our mission is centered on empowering future industry leaders while fostering an inclusive workplace that celebrates the intersection of cannabis with creativity, community, and collaboration.

With a commitment to providing the highest quality products and services, we strive to establish a new standard of professional excellence in cannabis retail. Our highly motivated team consists of knowledgeable experts dedicated to making cannabis integration into any lifestyle both seamless and accessible.

We invite you to explore this exciting opportunity!

What We Are Seeking:

We are in search of an individual who embodies friendliness, is tech-savvy, organized, and excels in multitasking while thriving in a fast-paced environment. As a Receptionist, you will serve as the first point of contact for our customers, playing a crucial role in creating an exceptional experience from the moment they enter our store. This role involves checking in new and existing patients in accordance with state and CRA requirements, creating patient profiles, and providing general assistance as needed. The successful candidate will also participate in our mandatory training program through our innovative JARS University, which includes both virtual and in-person components at our mock-store training facility, ensuring that our team is thoroughly educated on JARS’ policies, procedures, and company culture.

Key Responsibilities:

• Verify customers’ legal age, register new customers in the POS system, and scan returning customers.
• Check customer purchasing allotments through the POS system at check-in.
• Promote the JARS brand and generate excitement about shopping at our location.
• Greet guests and customers with a positive, upbeat, and friendly demeanor.
• Use appropriate greetings and salutations for all customers at all times.
• Assist with curbside and online orders as needed.
• Answer phone calls with professionalism and proper etiquette.
• Provide customers with information about products, store hours, location, daily specials, and website details.
• Highlight the JARS Loyalty Program, campaigns, events, and daily notifications.
• Arrive on time and in a presentable manner for each scheduled shift.
• Communicate effectively with budtenders regarding order completion updates.
• Create personable and memorable experiences for all store patrons.
• Maintain compliance with Michigan state regulations and CRA standards.
• Perform opening, mid-day, and closing tasks, as well as general upkeep of the reception area.
• Support store management in an administrative capacity as required.
• Adhere to all applicable laws, regulations, policies, compliance guidelines, and protocols.
• Monitor customer queues at all times.
• Keep both online and paper menus current with daily offerings.

Requirements:

• Minimum of 1 year of customer service experience in a retail, sales, or hospitality environment.
• At least 1 year of previous administrative and/or front desk reception experience.
• Strong attention to detail, organization, multitasking, and follow-up skills.
• Exceptional customer service and communication skills.
• Ability to work collaboratively as a team member.
• Must be 21 years of age or older.
• High school diploma or General Education Diploma (GED) is required.

Work Environment and Physical Demands:

• Requires standing as well as some bending, stooping, and stretching.
• Proficient in operating a computer, POS system, and other office equipment.
• Work will primarily take place in a fast-paced retail cannabis dispensary.
• Involves frequent interaction with customers and staff.
• May require working varied hours including nights, weekends, holidays, and occasional events.

Why JARS Cannabis?

At JARS Cannabis, we pride ourselves on being more than just a retailer; we are a community. Our values of inclusivity, daring innovation, nimbleness, playfulness, and grit are at the core of our operations:

• Inclusive: We are dedicated to creating a welcoming environment that values diverse perspectives and backgrounds.
• Daring: We embrace risks and encourage innovative approaches to maintain our industry leadership.
• Nimble: Our team is agile and adaptable, thriving in the dynamic cannabis landscape.
• Playful: We believe that work should be enjoyable, fostering an environment where our team can express their authentic selves.
• Gritty: Success in the cannabis industry demands determination and resilience, qualities we cultivate within our team.

Join Us!

If you are passionate about cannabis and interested in being part of a team that prioritizes inclusivity, innovation, agility, fun, and hard work, JARS Cannabis is the place for you. We offer a supportive and dynamic work environment that encourages personal and professional growth.

Apply today and become a valuable member of the JARS Cannabis family!

Employee Benefits:

• Free Employee Assistance Program
• Health, Dental & Vision Insurance (for full-time employees)
• 401(k) Plan
• Paid Time Off
• Employee Discount
• Monthly Bonus Incentives
• Internal Growth Opportunities
• Life Insurance
• Personal Significance Time
• Paid Volunteering Opportunities
• Holiday Pay
• Bereavement Time Pay
• Paid Paternity Leave

Job Types: Full-time, Part-time

Schedule:

• 10-hour shift
• 8-hour shift
• Holidays
• Monday to Friday
• Weekend availability

JARS Cannabis is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. Employment decisions are based on qualifications, merit, and business needs.

Job Posting Date: Sat, 05 Apr 2025 22:53:00 GMT

Apply now!