Houseperson-Sage Hospitality

Job Description

Job Title: Houseperson

Company: Sage Hospitality

Location: Detroit, MI

Pay: $16 per hour

AI Pay Analysis: As of October 2023, an hourly rate of $16 for a Houseperson position in Detroit, MI falls slightly below the competitive range for similar roles in the hospitality and housekeeping sectors. Typically, Houseperson wages in urban settings like Detroit range from $15 to $22 per hour, depending on factors such as experience, specific duties, and the employing organization. While $16 may be acceptable for entry-level positions or those in smaller establishments, it may not attract candidates with more experience or in high-demand hotel properties. Overall, while it is a viable starting wage, it could be adjusted to enhance attractiveness and align more closely with industry standards.

Job description:

Shinola Hotel is currently seeking a Houseperson dedicated to crafting timeless memories and exceptional experiences for our guests and associates alike. As the world’s first Shinola Hotel, we proudly serve as Detroit’s communal hub, transitioning from a watch company to a luxury brand that leaves a lasting impression on both visitors and locals. Our team is deeply committed to honoring Detroit’s history by creating thoughtfully designed spaces and memorable experiences. Join us at Shinola Detroit and immerse yourself in the artful hospitality that defines our boutique hotel.

As a member of Sage Hospitality Group, we pursue excellence in all that we do, believing in the transformative power of enriching lives one experience at a time. Our philosophy goes beyond mere words; we empower our employees to foster positive impacts within our communities. Through genuine service, we build meaningful relationships with our guests, deliver value for our shareholders, and curate unforgettable experiences.

We are on the lookout for independent thinkers who embrace their entrepreneurial spirit and challenge conventional boundaries. We welcome those who are unafraid to take risks and think creatively. Regardless of your role, at Sage, we understand that your success is about more than your job responsibilities; it’s fundamentally about who you are. This is why we are committed to your personal and professional development and hope you will consider joining our team!

Job Overview:
The Houseperson is responsible for maintaining the cleanliness and organization of all corridors and public areas in line with established housekeeping procedures and safety protocols, ensuring guest satisfaction at all times.

Responsibilities:

• Conduct walk-throughs of assigned floors at the start and end of each shift; collect newspapers and service trays, and empty trash receptacles.
• Remove trash and soiled linens, reporting areas that require immediate attention.
• Clean all public areas according to established guidelines, adhering to safety and security protocols, including but not limited to hallways, elevators, service areas, and stairwells.
• Transport soiled linens, towels, and trash from service areas to designated locations as per procedures.
• Assist section housekeepers as required with equipment such as bed boards and roll-ways.
• Stock linen and supply closets to maintain inventory levels.
• Record any missing or found items, damages, or merchandise issues, and communicate these to the Senior Housekeeper or supervisor.
• Address guest inquiries and concerns in a hospitable manner, reporting any issues to ensure guest satisfaction.

Qualifications:

• Education/Formal Training: No formal education required.
• Experience: No prior experience necessary.
• Knowledge/Skills:
  • Self-motivated with a positive demeanor.
  • Ability to meet appearance standards.
  • Effective communication with guests, housekeepers, and supervisors.
  • Capability to assess situations and respond appropriately to meet standards.

Physical Demands:
The physical demands outlined here represent those that an associate must meet to perform the essential functions of this role successfully. Reasonable accommodations can be made for individuals with disabilities to perform these essential functions.

• Conducting tasks such as pushing a vacuum along hallways, transporting supplies between departments and floors, carrying dirty linens, and removing room service trays.
• Bending and kneeling are necessary for dusting and picking up items from the floor.
• Mobility is required to access all areas of responsibility, including shelves, windows, and furniture.
• Continuous standing or walking is necessary to complete the duties associated with the position.
• Climbing approximately 40 stairs during 15% of the 40-hour workweek.

Benefits:

• Comprehensive medical, dental, and vision insurance
• Eligibility to participate in the company’s 401(k) program with employer matching
• Access to Health Savings and Flexible Spending Accounts
• Basic Life and AD&D insurance
• Employee Assistance Program
• Attractive discounts on hotels, restaurants, and various services
• Opportunity to participate in the Employee Referral Bonus Program, earning up to $1,000 for each successful referral.

Job Posting Date: Fri, 11 Apr 2025 04:52:25 GMT

Apply now!