Team Member Part Time-Planet Fitness

Zanesville, OH
April 19, 2025
Part Time
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Average Pay*: 10 - 13
*average hourly rate for this position in your area
Deadline date:
$0 - $0

Job Description

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Job Title: Team Member Part Time

Company: Planet Fitness

Location: Zanesville, OH

Pay: $12 – 14 per hour

AI Pay Analysis: The hourly rate of $12 – $14 per hour for a “Team Member Part Time” position in Zanesville, OH, generally falls within the lower range of competitive pay, especially when compared to the broader retail and service industry standards. As of October 2023, minimum wage in Ohio is $9.30 per hour, so this rate is above the minimum; however, similar roles in the region might offer $15 or more per hour depending on experience and specific job responsibilities. Factors such as the cost of living, demand for labor in the local area, and the company’s reputation can also influence competitiveness. Thus, while the offered rate is acceptable, it may not attract a wide pool of candidates, particularly those seeking more competitive wages.

Job description:

Are you seeking an opportunity to thrive in a dynamic, positive, and energetic work environment? Do you have a passion for personal development and a desire to grow each day? If so, we invite you to consider this exciting role. As the proud recipient of the 2019 nationally recognized People First Award for Planet Fitness, we take pride in fostering a unique culture that genuinely values our team members. We are committed to equipping you with the tools necessary for success both within and beyond Planet Fitness.

Leadership Mission Statement: "Empowering our servant hearts to transform lives."

Role Summary
As a Team Member, you will play a vital role in creating an exceptional member experience by delivering superior customer service to current and prospective members as well as guests.

Essential Duties and Responsibilities

  • Greet members, prospective members, and guests with warmth and professionalism, ensuring exceptional customer service is consistently delivered.
  • Oversee all front desk operations, including:
    • Answering phone calls in a friendly and welcoming manner.
    • Checking in members and facilitating new member sign-ups.
    • Conducting tours for prospective members.
    • Making necessary updates to member accounts.
    • Responding to member inquiries and addressing concerns in a timely, professional manner, escalating issues to the Assistant Manager or Manager as needed.
    • Assisting in maintaining the cleanliness and organization of the club.

Qualifications/Requirements

  • Previous customer service experience is preferred.
  • Basic proficiency in computer usage.
  • A strong passion for fitness and health.
  • An upbeat and positive attitude is essential.
  • Punctuality and reliability are a must.
  • Exceptional customer service skills with the ability to engage positively and professionally with both members and colleagues, consistently exceeding member expectations.
  • Strong listening skills with the ability to empathize and resolve problems effectively.
  • Ability to demonstrate diplomacy in interactions, utilizing appropriate behavior and language.

Benefits

  • Complimentary black card membership.
  • Access to a company-provided Audible account.
  • Opportunities for career advancement.
  • Continuous leadership training.
  • Health insurance coverage for full-time employees.
  • Complimentary staff lunch each month.
  • Participation in a Personal Finance class.
  • 401K plan with up to a 4% match for full-time team members.

Physical Demands

  • Continuous standing and walking during shifts.
  • Frequent verbal communication in person and over the phone.
  • Ability to occasionally lift up to 50 lbs.
  • Potential exposure to cleaning chemicals during shifts.

Job Posting Date: Thu, 17 Apr 2025 05:14:38 GMT

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