Team Member Part Time-Planet Fitness

Job Description

Job Title: Team Member Part Time

Company: Planet Fitness

Location: Newark, OH

Pay: $12 – 14 per hour

AI Pay Analysis: The hourly rate of $12 to $14 for a “Team Member Part Time” position in Newark, OH, is generally in line with industry standards for entry-level roles in retail, fast food, or customer service in that area. As of 2023, Ohio’s minimum wage is roughly $9.30, so this pay range provides a competitive edge over the minimum wage. However, it is on the lower end compared to national averages for similar positions, which can range from $12 to $17 per hour, depending on experience and specific job requirements. While this rate is acceptable for part-time work, employers looking to attract more applicants may consider increasing the pay to better align with regional living costs and competitive job markets.

Job description:

Are you looking to thrive in a vibrant, positive, and dynamic work environment? Do you have a passion for personal growth and self-improvement? If fostering your development and enhancing your skills each day resonate with you, then this opportunity is ideal. We are proud recipients of the nationally recognized People First Award for Planet Fitness in 2019, and we take great pride in cultivating a unique culture that genuinely values our team members. Here at Planet Fitness, we equip you with the tools necessary for success both professionally and personally.

Leadership Mission Statement: "Empowering our servant hearts to transform lives."

Role Summary:
As a Team Member, your primary responsibility will be to enhance the member experience by delivering an exceptional level of customer service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities:

• Warmly greet members, prospective members, and guests, ensuring exceptional customer service at all times.
• Manage front desk operations, including:
  • Answering phones in a friendly and professional manner.
  • Checking in members, processing new member sign-ups, and conducting tours for prospective members.
  • Facilitating updates to member accounts as needed.
  • Addressing member questions and concerns promptly and professionally, escalating to the Assistant Manager or Manager when necessary.
  • Assisting in maintaining the cleanliness and organization of the club.

Qualifications/Requirements:

• Customer service experience is preferred.
• Basic computer proficiency is required.
• A strong passion for fitness and health is essential.
• A positive and upbeat attitude is a must.
• Punctuality and reliability are critical.
• Exceptional customer service skills, with the ability to engage positively and professionally with both members and colleagues, consistently exceeding expectations.
• Strong listening abilities, with a capacity to empathize and resolve problems effectively.
• The ability to demonstrate diplomacy in all interactions while employing appropriate behavior and communication.

Benefits:

• Complimentary Black Card membership.
• Access to a company Audible account.
• Opportunities for career advancement.
• Ongoing leadership training programs.
• Health insurance for full-time employees.
• Free staff lunches each month.
• Personal finance workshops.
• 401(k) plan with up to a 4% match for full-time team members.

Physical Demands:

• Continuous standing and walking throughout the shift.
• Frequent communication in person or via phone during the shift.
• Ability to occasionally lift up to 50 lbs.
• Potential exposure to toxic chemicals during the shift.

Job Posting Date: Sat, 19 Apr 2025 01:06:12 GMT

Apply now!