Job Description
Job Title: Catering Party Planning Manager
Company: Nino Salvaggio International Marketplace
Location: Livonia, MI
Pay: $19 – 21 per hour
AI Pay Analysis:
The hourly rate of $19 to $21 for a "Catering Party Planning Manager" in Livonia, MI, appears to be below the industry standard for similar roles in the area. As of December 2024, the average annual salary for a Catering Manager in Livonia is approximately $54,710, equating to about $26 per hour. (salary.com) Similarly, Banquet Managers in Livonia earn an average of $52,409 annually, or roughly $25 per hour. (salary.com) While specific data for a "Catering Party Planning Manager" is limited, these figures suggest that the offered hourly rate is below the typical compensation for comparable positions in the region.
Job description:
Nino Salvaggio is seeking a Catering Party Planning Manager for our new Livonia location, scheduled to open in Fall 2025. Initial training will take place at our other metro Detroit locations, including Troy, Bloomfield Township, Clinton Township, and St. Clair Shores.
Responsibilities:
- Oversee the coordination and administration of all elements of the Nino Salvaggio catering program and Fresh to Go (curbside shopping), effectively managing associates and addressing customer service needs.
- Train staff as required to ensure proper staffing and execution of the catering program and Fresh to Go services.
- Inspire associates to meet sales and customer service objectives.
- Collaborate closely with the Executive Chef, Director of Culinary Operations, and General Manager to ensure seamless execution of the catering program, providing constructive feedback as needed.
- Maintain a thorough understanding of the products and services outlined in Nino’s Party Planning Guide.
- Demonstrate proficiency in menu planning, considering factors influencing menu choices, food combinations, portion sizes, and the pairing of food with wine, as well as rental or preparation equipment needs.
- Utilize Nino’s Party Planning Order Entry software accurately and effectively.
- Ensure thorough follow-through on all PPG/Catering orders, guaranteeing accuracy, quality, and proper delivery coordination from start to finish.
- Liaise with complementary departments (e.g., Floral, Wine, Bakery, Produce Prep, Deli) to meet customer orders and requests efficiently.
- Deliver exceptional customer service by assisting with orders, answering inquiries, and offering suggestions as necessary.
- Promote department sales growth through effective upselling, marketing, and encouraging new catering opportunities.
- Execute Fresh to Go services efficiently, including e-grocery system operations, shopping, bagging groceries, and maintaining proper storage until delivery.
- Adhere to protocols for notifying customers about product substitutions.
- Ensure an excellent Fresh to Go experience for customers, focusing on order accuracy, timely fulfillment, and prompt delivery.
- Identify and document products needing removal from Fresh to Go, collaborating with the corporate office to keep the e-grocery website current.
- Maintain a comprehensive knowledge of products offered across all departments, particularly within Gourmet to Go.
- Attend and successfully complete Responsible Alcohol Sales training, adhering to all established alcohol sales regulations and laws.
- Operate the cash register and handle customer payments when necessary.
- Oversee all invoicing and record retention/analysis for catering and Fresh to Go orders.
- Manage catering supplies, including ordering and inventory as needed.
- Determine the effective placement and replenishment of Party Planning Guides and related materials throughout the store.
- Perform other duties as assigned, which may include providing assistance in other departments.
Qualifications:
- High school diploma or GED is required.
- Must be at least 18 years of age with a strong understanding of various department operations.
- Culinary degree or a combination of relevant work experience and education is preferred.
- Experience in catering event planning is an advantage.
- Prior cash handling experience is required.
- Reliable transportation is a must.
- Demonstrated experience in sales and customer service is essential.
- Exceptional organizational skills and the ability to manage multiple projects simultaneously are necessary.
- A positive attitude with strong interpersonal skills, innovation, and a proactive mindset is essential.
- Excellent verbal and written communication skills are required.
- Capacity to multitask, maintain a positive demeanor, and solve problems effectively.
- Ability to regularly bend, lift, and/or move items weighing up to 25 pounds.
- Proficient in composing reports, business correspondence, and procedure manuals, including department memos, employee corrective actions, and customer communication.
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short-term Disability
- Accident Insurance
- Hospitalization Insurance
- Critical Illness Insurance
- Cancer Insurance
- Life Insurance
- Flexible Spending Accounts
- Education Reimbursement
- 401(k) Matching
- Employee Discounts
- Company-paid Life Insurance Policy
- Company-paid Long-term Disability Policy
If you are interested in this opportunity, please follow our two-step application process, which includes a formal application following an initial set of questions.
EOE
Job Posting Date: Mon, 28 Apr 2025 00:28:43 GMT
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