Sales Executive Metro Detroit-Marriott

Job Description

Job Title: Sales Executive Metro Detroit

Company: Marriott

Location: Detroit, MI

Pay: $63000 – 80000 per year

AI Pay Analysis: The annual salary range of $63,000 to $80,000 for a “Sales Executive” role in Metro Detroit translates to approximately $30.29 to $38.46 per hour, which is generally competitive for the region, particularly in the context of the local cost of living and industry standards. Salaries for sales executives can vary significantly based on experience, industry, and company size, but this range falls within the typical salary spectrum for sales roles in similar markets across the U.S. Additionally, considering the bonuses and commissions often associated with sales positions, total compensation can be considerably higher, further enhancing the attractiveness of this opportunity in the context of the Detroit job market.

Job description:

Job Description:

Job Summary
The Sales Executive is responsible for driving revenue to achieve the hotel’s topline goals by proactively soliciting diverse business segments, including acquiring new small business accounts, targeting potential leads, identifying new opportunities, and re-engaging with past clients. The role emphasizes aligning with the property’s BT pricing strategy while providing support through coordination and execution of internal initiatives at designated hotels. Collaboration with leadership is critical to ensure the development and implementation of competitive sales strategies that maintain the hotel’s market position. This position reports directly to the Property Sales Leader (ASL or DOS/DOSM) and works closely with hotel General Managers, focusing on sales-driven responsibilities. There may be collaboration with Local Sales and U.S. Account Sales/GSO teams to enhance production from prioritized high-impact accounts and optimize special corporate business within the represented marketplace.

Candidate Profile
Education and Experience
Required:

• High school diploma or GED with a minimum of 2 years’ experience in sales and marketing, guest services, front desk, or a related professional area; or
• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Preferred:

• A 4-year college degree and previous experience in proactive lead generation within the hospitality and sales discipline; possesses a thorough understanding of property-specific business segments (e.g., group, catering, transient) and knowledge of the hospitality industry.

Core Work Activities
Managing Sales Activities

• Collaborate with the Property Sales Leader (ASL or DOS/DOSM) to identify key accounts for each stakeholder hotel, establish account deployment structures, locate key decision-makers within each account, and coordinate efforts to enhance demand generation for the stakeholder hotels.
• Assist the Property Sales Leader in pinpointing share shift targets and manage effective funnel management through available systems while collaborating with Multi-Hotel Sales.
• Oversee daily Status Change reports to facilitate hotel business closure.
• Engage with Local Sales and U.S. Account Sales/GSO teams to increase production from targeted priority accounts, maximizing special corporate business within the marketplace.
• Provide property support through the coordination and execution of internal mining efforts at assigned hotels.
• Proactively solicit new business from non-deployed small business accounts, reader boards, and leads generated through internal referral mechanisms.
• Identify potential new accounts by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads.
• Utilize internal lead referral tools (e.g., eProspecting Portal) to pursue new business opportunities and contacts, ensuring that the hotel has a property lead generation program in place.
• Re-solicit non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.
• Drive customer satisfaction through an array of daily interactions, such as account calls, site inspections, solicitations, and face-to-face activities.
• Conduct customer-facing sales activities in partnership with the Property Coordinator/Resource as appropriate (e.g., lunches, social events, local industry engagements, etc.).
• Maintain comprehensive and up-to-date lead information for each account in CI/TY SFA Web and EMPOWER to ensure accurate reporting and customer base data.
• Qualify and identify the long-term business potential of customers, referring them to market, field, hotel, or national sales offices as required.
• Ensure accurate and timely lead turnover to other Sales Channels while closely collaborating with Multi-Hotel Sales to ensure all qualified leads are entered into CI/TY SFA Web.
• Leverage MI Leads for out-of-org, non-deployed accounts and present stakeholder hotel benefits and features based on customer needs.
• Demonstrate proficient understanding and utilization of all business processes that support the sales organization, employing negotiation skills and creative selling techniques to uncover new business opportunities.
• Utilize information systems (e.g., CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM)) to conduct research on account deployment and value for stakeholder hotels.
• Analyze market conditions, including competitors’ strengths/weaknesses, economic trends, and supply/demand dynamics to effectively compete in the marketplace.
• Communicate identified trends, opportunities, and market changes to relevant parties.
• Exploit all available sales channels (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.) to maximize sales revenue.
• Understand and actively employ company marketing initiatives and incentives to convert cold leads into warm prospects.
• Monitor weekly activities to assess their correlation to revenue and room night production while setting daily priorities to accomplish assigned responsibilities.
• Actively engage and contribute to Sales Strategy Meetings as appropriate, adjusting to daily workload variations through independent prioritization.
• Drive revenue generation from local non-deployed accounts by actively soliciting new business opportunities from small business accounts, identifying new leads, and re-engaging past clients.
• Implement local strategies for deployed accounts to fulfill local buyer requirements and communicate best practices for innovative revenue opportunities.
• Perform additional duties as necessary.

Building Successful Relationships

• Leverage deployed account resources to enhance business for the properties associated with identified hotels, increasing account share.
• Participate in community and hotel networking events (e.g., Rotary Clubs, Social Hours, Chamber of Commerce, etc.).
• Conduct visits to neighborhood targets and local small business accounts, coordinating follow-up efforts as necessary.
• Collaborate with the Property Sales Leader to understand the needs and priorities of stakeholder hotels and identify key focus areas.
• Work synergistically with all sales channels (e.g., Multi-Hotel Sales, Account Sales, and Global Sales) to establish coordinated, complementary sales efforts.
• Address customer care issues in a timely manner, referring them to the appropriate parties as needed.
• Uphold the company’s service and relationship strategy, enhancing customer loyalty through outstanding service excellence in every client interaction.
• Engage customers to expand and strengthen share of each account.
• Execute and support the company’s customer service standards diligently.
• Participate in property-related events that facilitate the development of new accounts (e.g., General Manager Reception, Concierge Level hospitality, etc.).
• Complete additional tasks as assigned to meet business necessities.

The ideal candidate must reside within the Metro Detroit area.

Compensation and Benefits:
The salary range for this position is $63,000 to $80,000 annually. Additionally, the position is eligible for a quarterly bonus. Comprehensive benefits include medical, dental, and vision coverage, flexible spending accounts, life and disability insurance, adoption expense reimbursement, paid parental leave, educational assistance, a 401(k) plan, a stock purchase plan, discounts at Marriott properties, commuter benefits, an employee assistance program, and childcare discounts. Benefits are subject to terms and conditions, which may include eligibility criteria, enrollment guidelines, waiting periods, contribution limits, election changes, exclusions, and other stipulations.

Marriott International is an equal opportunity employer. We are dedicated to fostering a diverse workforce and maintaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability status, veteran status, or any other basis covered under applicable law.

About the Team:
Marriott International is the world’s largest hotel company, offering more brands, hotels, and opportunities for associates to grow and thrive. Join a team where you can perform at your best, discover your purpose, belong to an extraordinary global community, and evolve into the best version of yourself.

Job Posting Date: Tue, 29 Oct 2024 05:35:50 GMT

Apply now!