Part Time – Head Cashier – Flexible-Lowe’s

Job Description

Job Title: Part Time – Head Cashier – Flexible

Company: Lowe’s

Location: Adrian, MI

Pay:

AI Pay Analysis: To provide an accurate analysis, I would need the specific hourly rate for the “Part Time – Head Cashier – Flexible” position in Adrian, MI. However, in general, the hourly rate for head cashier roles typically ranges from $12 to $18 per hour, depending on factors like location, experience, and the specific employer. If the rate falls within or above this range, it is likely competitive and aligns with industry standards. Conversely, if it is significantly below, it may be less competitive, especially considering the cost of living and local wage standards in Adrian. For a precise evaluation, please provide the specific hourly rate associated with the position.

Job description:

Job Description

Essential Functions:

Note: Minors in this role may not be responsible for certain activities outlined below.

Assisted Self Check Out

• Demonstrates the ability to monitor and assist customers at multiple self-checkout registers concurrently.
• Proactively approaches and engages with customers to appropriately recommend products and services.
• Provides warm greetings and assistance to multiple customers across various registers simultaneously.
• Navigates the checkout area, standing, walking, reaching, bending, lifting, and moving products to ensure accurate transaction completions.
• Expresses gratitude to customers for their business and encourages them to return to shop at Lowe’s.

Customer Service

• Delivers exceptional customer service consistently by executing Lowe’s customer service policies, procedures, and programs.
• Proactively seeks out customer needs and assists with locating, demonstrating, selecting, and loading merchandise.
• Listens attentively and responds promptly to customer and employee inquiries, guiding them through the store and assisting with projects as necessary.
• Shows genuine appreciation to customers for their patronage.
• Communicates detailed information about stock, special order merchandise, product features, applications, and warranty details related to Lowe’s programs.
• Provides coaching and feedback, develops, and trains associates on various departmental duties and sales opportunities.
• Utilizes a cash register to process sales transactions, returns, and refunds in compliance with company guidelines.
• Issues appropriate monetary change to Customer Service Associates (CSA) Front End team members for register operations.
• Supervises, coaches, and supports the CSA Front End Team (including Front End and Loaders).
• Removes security tags, verifies product information, and bags merchandise for customers.
• Handles incoming phone calls, directing calls or taking messages as necessary.
• Opens additional registers as needed to ensure adequate coverage.
• Assists in managing checkout lines to facilitate a quicker transaction process.

In-stock

• Prepares the register area at the start and end of shifts by ensuring the functionality of registers and scanners, as well as stocking necessary supplies.
• Inspects returned merchandise for damages.
• Processes customer orders by entering and submitting them, printing order tickets, verifying receipts, and signing off on loading tickets.
• Reviews and places online orders and returned merchandise in designated areas.
• Researches product information and competitor pricing to verify price match eligibility.
• Records all items utilized in the store on the store use list.

Clean and Safe Stores

• Obtains safety bags from the cash office and monitors cash drawer amounts to ensure compliance with operational limits.
• Monitors merchandise entering and exiting the store and assists customers or associates triggered by alarms.
• Recognizes common indicators of shoplifting, theft, and other security risks, promptly communicating concerns to management and/or Asset Protection.
• Ensures adherence to housekeeping standards and programs (e.g., Zone Recovery) to maintain organizational cleanliness throughout the store.
• Maintains a safe working environment, which may involve conducting daily safety reviews, identifying hazards, keeping aisles clear, and securing doors and gates.
• Follows all safety protocols relevant to job duties, including safe handling of top stock, reinstallation of safety devices, utilization of aisle blockers, securing equipment, and implementing safety measures.
• Operates store equipment as necessary, depending on specific roles and department needs (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV system, key cutter, panel saw, paint mixer, flooring cutters, compactor baler).

General Responsibilities

• This individual is also accountable for additional duties as assigned.

Minimum Requirements

• Less than one year of experience using a computer for entering, accessing, modifying, or outputting information.
• Less than one year of experience with common retail technology, such as smartphones and tablets.
• One to two years of retail experience as a cashier.
• Ability to lift items weighing up to 15 pounds with or without reasonable accommodation.

Preferred Qualifications

• High school diploma or equivalent.
• One to two years of experience identifying and selling products based on customer needs, including credit card applications, installations, add-on sales, protection plans, and explanations of warranties and product features.
• One to two years of experience as a head cashier.
• One to two years of experience working in any department in a Lowe’s retail store.
• One to two years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
• Less than one year of retail experience recognizing common signs of shoplifting (e.g., hidden merchandise, items under carts, switched price labels).

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Job Posting Date: Thu, 31 Oct 2024 01:14:36 GMT

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