F&B Supervisor – Embassy Suites-Suburban Inns

Job Description

Job Title: F&B Supervisor – Embassy Suites

Company: Suburban Inns

Location: Grand Rapids, MI

Pay: $20 per hour

AI Pay Analysis: An hourly rate of $20 for the role of “F&B Supervisor” at Embassy Suites in Grand Rapids, MI, appears to be on the lower end of the wage spectrum for this position. According to various industry reports and salary databases, the typical hourly rate for F&B Supervisors in the region generally ranges from $22 to $30, depending on experience, specific responsibilities, and the establishment’s scale. Given the cost of living in Grand Rapids and competitive compensation norms within the hospitality industry, the offered rate may not be competitive enough to attract skilled candidates, especially in a market that values experience and customer service quality in food and beverage management.

Job description:

Job Title: Food & Beverage Supervisor
Location: Embassy Suites Downtown
Compensation: Starting at $20/hour
Employment Type: Full-Time, First Shift

About Us:
Embassy Suites Downtown is a vibrant and fast-paced workplace that offers numerous opportunities for professional advancement. Join our esteemed team and become an integral part of the Hospitality Industry’s finest workforce!

Position Overview:
As the Food & Beverage Supervisor, you will assist the Food and Beverage Manager in overseeing front-of-house operations while upholding Suburban Inns’ Core Values, brand standards, and local health department regulations.

Benefits:

• Hotel and restaurant discounts
• Earned Paid Time Off for all team members
• Comprehensive health, vision, dental, and life insurance for full-time team members
• Flexible scheduling options
• Holiday pay
• 8 hours of paid volunteer time annually
• Opportunities for advancement and professional development
• Monetary recognition and referral programs
• 100% paid maternity, paternity, or adoption leave for eligible FMLA candidates
• Employee Assistance Program (EAP) through Pine Rest, offering three complimentary counseling sessions, an online resource library, and access to legal, financial, and elder care consultations

Essential Functions:

• Arrive at work in professional attire, ensuring a neat and clean appearance.
• Welcome all guests warmly and foster personal connections to make them feel valued. This includes conducting table visits and interacting with patrons utilizing takeaway and in-room dining services.
• Assist in the hiring, training, coaching, and evaluation of new and existing team members. Supervise staff during shifts, ensuring compliance with established policies and procedures, and administer necessary disciplinary actions.
• Support the management of POS system functions, train new staff, generate reports, and manage menu updates.
• Ensure adherence to safety, sanitation, energy management, preventive maintenance, and other operational standards.
• Guarantee the proper staffing of restaurant and banquet functions according to the approved staffing schedule.
• Monitor labor costs, assist with the timekeeping system and payroll processing—including facilitating tip sharing when applicable—and oversee other departmental expense costs.
• Collaborate with the Sales team to coordinate food, beverage, and service needs for booked events, including the arrangement of buffet tables, guest seating, and other function room set-ups.
• Uphold all legal requirements, including compliance with wage and hour regulations and federal, state, and local laws pertaining to alcoholic beverages (TIPS, ServSafe, and relevant certifications).
• Regularly inspect front-of-house service areas and equipment to ensure compliance with sanitation, safety, energy management, and preventive maintenance standards.
• Assist in monitoring purchasing and receiving processes for products and supplies to ensure quality and appropriate quantities.
• Maintain comprehensive knowledge of food and beverage menu items, including preparation methods, garnishing techniques, and appropriate serving standards. Conduct inspections of prepared items before service.
• Ensure adequate inventory of all service equipment and supplies.
• Professionally address guest complaints, maintaining communication with the Food & Beverage Manager regarding resolutions.
• Maintain accurate attendance records.
• Perform additional duties as assigned by management.

Position Requirements:

• Minimum Knowledge: Ability to interpret and extract information and perform arithmetic functions. Proficient in typing, record-keeping, and Microsoft Office, along with knowledge of restaurant computer systems and POS applications (preferred). Excellent communication skills are essential.
• Formal Education and Job-Related Experience: A bachelor’s degree or equivalent related experience is preferred, alongside a minimum of two years of job-related experience.
• License, Registration, and Certification: ServSafe and TIPS certification required.

Uniform and Appearance Guidelines:

• Uniform: Uniform and name tag provided; team members are responsible for providing closed-toe, non-slip shoes.
• Appearance: Hair must be well-groomed. Facial piercings and tattoos not covered by the uniform must be approved by management. Tattoos deemed offensive to co-workers, guests, or vendors must remain concealed. This policy will be enforced by the position’s supervisor without regard to protected characteristics.

As a dynamic organization in a rapidly evolving industry, the responsibilities associated with this role may change in accordance with business needs. The incumbent may be required to perform additional or varied responsibilities as directed.

We look forward to welcoming you to our team!

Job Posting Date: Wed, 30 Oct 2024 23:31:22 GMT

Apply now!