Client Support Associate-Jackson Hewitt – FXS

Kalamazoo, MI
October 31, 2024
Full Time
Apply Now
Average Pay*:
*average hourly rate for this position in your area
Deadline date:

Job Description

Rate this Job

Job Title: Client Support Associate

Company: Jackson Hewitt – FXS

Location: Kalamazoo, MI

Pay: $14 – 16 per hour

AI Pay Analysis: The hourly rate of $14 – $16 for a “Client Support Associate” role in Kalamazoo, MI, is generally considered below the national average for similar positions, which typically range from $16 to $22 per hour depending on experience and the specific responsibilities involved. According to data from various job market sources, entry-level positions in customer service roles in Michigan often start around $15, with more experienced roles commanding higher wages. While the cost of living in Kalamazoo is lower than in larger cities, this pay range might not attract a competitive pool of candidates given the increasing demand for skilled support roles. Overall, this compensation may not align well with industry standards and could benefit from an adjustment to enhance competitiveness and attract suitable talent.

Job description:

Benefits:

  • Performance-based bonus
  • Competitive salary
  • Employee discounts
  • Flexible scheduling
  • Opportunities for advancement
  • Signing bonus
  • Training and development

We are seeking an individual who excels in a welcoming, customer service-focused environment and possesses exceptional communication skills. If you are passionate about fostering strong relationships with clients, we encourage you to apply today!

As a Seasonal Client Support Associate, you will serve as the friendly face of our organization, ensuring that all visitors have an outstanding experience and receive vital support. In this position, you will proactively engage with clients, confirm appointments, follow up with previous and prospective clients, distribute marketing materials, and keep clients engaged during their wait times. Join our team and contribute positively to our clients’ journey with us!

We welcome applicants from all backgrounds and experience levels!

What You Need:

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and problem-solving abilities
  • Prior customer service or sales experience is preferred but not mandatory
  • A willingness to learn and grow in a customer-centric role

Additional Perks:

  • Availability of both full-time and part-time positions
  • Flexible scheduling options tailored to your needs
  • Work Lotto (opportunities to win money for logged shifts)
  • Affordable benefits (healthcare, dental, and vision)
  • Unlimited Teladoc sessions for you and your household for just $18 per month
  • Complimentary identity theft protection
  • Corporate discount program
  • Free tax preparation training and reimbursement for PTIN registration
  • Referral bonuses for recommending qualified candidates
  • Free continuing tax education
  • Opportunities for advancement within the organization
  • Employee referral program
  • Medical and prescription benefits (eligible after 1,560 hours of annual work)
  • 401(k) plan with company match (eligible after 1,000 hours of initial work)

If you are looking for a rewarding opportunity to develop new skills and make a meaningful impact, we invite you to apply today!

Job Posting Date: Thu, 31 Oct 2024 08:46:21 GMT

Apply now!

Related Jobs