Optician – Full time – Farmington Hills-Henry Ford Health System

Job Description

Job Title: Optician – Full time – Farmington Hills

Company: Henry Ford Health System

Location: Farmington Hills, MI

Pay:

AI Pay Analysis: To accurately analyze the hourly rate for the “Optician – Full time – Farmington Hills” position in Farmington Hills, MI, I would need specific details regarding the hourly wage being offered. Generally, the hourly rate for opticians in this region tends to range from approximately $15 to $25 per hour, with variations based on experience, certification, and the specific employer. If the offered rate falls within or above this range, it can be considered competitive and in line with industry standards in that area. However, if it is significantly below this range, it may not be as attractive to prospective candidates. Please provide the specific hourly rate for a more precise analysis.

Job description:

Responsible for selecting, measuring, and fitting eyewear in accordance with the specifications outlined in the doctors’ spectacle prescriptions.

Principal Duties and Responsibilities:

• Tailor the patient’s spectacle prescription utilizing the E.A.R.N. for Eyewear Consultants process methodology while addressing any previous eyewear concerns.
• Convey information regarding the preferred lens family of products and elucidate the benefits associated with each option.
• Possess comprehensive knowledge of all frame lines and their materials to facilitate accurate pre-adjustments prior to measurements.
• Conduct and document various measurements required for the fabrication of lenses.
• Accurately input and process eyewear orders into the software system designated for the optical laboratory.
• Oversee the follow-up on eyewear orders until completion and delivery.
• Ensure visual displays and eyewear products are maintained in a clean state, adhering to the store-specific plan-o-gram.
• Interpret, explain, and effectively apply vision insurance coverage; assist with dispensing, adjusting, and troubleshooting eyewear.
• Support front desk operations, including checking patients in and out, scheduling appointments, and verifying insurance eligibility.
• Neutralize and verify the spectacle prescription in eyewear through both automated and manual lensometry as required.

Knowledge, Skills, and Abilities Required:

• High school diploma or GED is required.
• Previous experience with computers and basic math skills is preferred.
• Background in customer service, retail, or hospitality is advantageous.
• Experience in dispensing or optical roles is preferred.
• Ability to walk, bend, and stand for extended durations.
• Completion of all mandated training courses as directed by Henry Ford Optimeyes.
• Meet or exceed the core customer service responsibilities, standards, and behaviors as outlined in the HFHS Customer Service Policy.
• Demonstrate customer service skills as taught through ongoing training and in-services.

Working Conditions:

• Operates within a retail optical environment.
• Evening and weekend hours are necessary.

Additional Information:

• Organization: Community Care Services
• Department: HF Optimeyes Farmington Hills
• Shift: Rotating
• Union Code: Not Applicable

This posting outlines the primary duties and responsibilities of this role and is not intended to be an exhaustive list of all tasks and functions. Incumbents may be requested to perform job-related duties beyond those explicitly described.

Henry Ford Health partners with millions on their health journeys across Michigan and globally, offering a comprehensive range of services from primary and preventive care to complex specialties, health insurance, home health offerings, virtual care, pharmacy, eye care, and other healthcare retail. With locations in 13 hospitals and numerous ambulatory care settings, Henry Ford is recognized as one of the nation’s leading academic medical centers, spearheading the Future of Health: Detroit, a transformative $3 billion initiative anchored by a redesigned academic healthcare campus.

Benefits:
The health and overall well-being of our team members are a top priority. We provide support across various dimensions of well-being: physical, emotional, social, financial, and spiritual. Our Total Rewards program includes competitive health plan options, encompassing three consumer-driven health plans (CDHPs), a PPO plan, and an HMO plan. Additional benefits include dental and eye care coverage, tuition assistance, family forming benefits, discounts to various businesses, and more. Please note that employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer:
Henry Ford Health is committed to the hiring, advancement, and fair treatment of all individuals, regardless of race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status as per applicable federal and state laws.

Job Posting Date: Thu, 31 Oct 2024 06:07:46 GMT

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