Dental Office Assistant – Business Assistant-TFD – Livonia

Job Description

Job Title: Dental Office Assistant – Business Assistant

Company: TFD – Livonia

Location: Livonia, MI

Pay:

AI Pay Analysis: To provide a comprehensive analysis of the hourly rate for a “Dental Office Assistant – Business Assistant” in Livonia, MI, we would need the specific hourly rate being offered. However, considering general industry standards, as of 2023, dental office assistants in the Midwest typically earn between $15 to $25 per hour, depending on experience, specific responsibilities, and the size of the practice. If the offered rate falls within or above this range, it can be considered competitive. Additionally, factors such as benefits, work environment, and growth opportunities should also be considered when assessing overall competitiveness. If you provide the specific hourly rate, I can refine this analysis further.

Job description:
Business Assistant

TFD of Livonia is seeking a full-time Business Assistant to become an integral part of our team.

Heartland Dental is dedicated to delivering exceptional lifetime care for patients by investing in team members who can support the business and clinical needs of each dental office while fostering a strong team-building culture. As a Business Assistant, you will thrive in an environment that promotes continuous learning, teamwork, and a patient-first philosophy. You will collaborate with dedicated colleagues to ensure that our patients receive the highest level of care.

We are proud to share that Heartland Dental has recently been honored by Newsweek with two prestigious awards after an extensive review involving 1.5 million large and mid-sized companies, where we achieved a 5-star rating for both recognitions.

Responsibilities:

– Warmly greet and welcome patients upon their arrival, ensuring a positive first impression of our team
– Manage front office responsibilities, which include answering phone calls, handling office mail and email, and communicating effectively with patients and insurance providers
– Utilize Dentrix for patient scheduling and maintaining accurate records
– Schedule and confirm appointments for multiple providers within the office
– File and follow up on patient insurance claims, verify benefits, and explain coverage options
– Post payments from insurance and patients, and manage accounts receivables
– Discuss treatment plan fees and available payment options with patients
– Collaborate with providers and team members to implement Heartland Dental systems to maximize office efficiency

What You Will Gain:

– A competitive benefits package, including health insurance, retirement savings plans, six paid holidays, and paid time off (PTO)
– Comprehensive onboarding education and training, empowering you to develop to your full potential
– An opportunity to join a stable company with over 20 years of industry-leading experience that offers unlimited career growth potential
– Access to on-demand Daily Pay

About TFD of Livonia:

TFD of Livonia stands out as a unique Heartland Dental supported office that is dedicated to serving its community and patients. You will join a collaborative team of six that values communication, community, and compassion.

Qualifications:

Minimum Qualifications:

– Proven experience in a fast-paced, customer-oriented environment
– Strong communication and organizational skills
– Ability to handle minimal Protected Health Information (PHI); regular HIPAA training will be provided, and it is essential to protect PHI and maintain data security

Preferred Experience:

– At least one year of experience in a dental or medical environment
– Over one year of experience in insurance billing and accounts receivable
– Familiarity with Dentrix or similar dental software

Work Schedule:

Monday: 8:30 AM – 6:00 PM, Tuesday: 7:30 AM – 5:00 PM, Wednesday: 8:30 AM – 6:00 PM, Thursday: 6:30 AM – 3:00 PM, Friday: 9:00 AM – 1:00 PM

Physical Requirements:

– Ability to perform essential duties satisfactorily with or without reasonable accommodation, enabling individuals with disabilities to fulfill the job responsibilities
– Ability to sit for prolonged periods while working at a desk and on a computer
– Capacity to lift items weighing up to 15 pounds occasionally
– Availability to attend periodic virtual or in-person training sessions throughout the year
– A tuberculosis (TB) test will be required for all new hires in dental office positions as part of our commitment to maintaining a safe and healthy environment for team members and patients. This standard requirement must be completed before starting employment. The test will be arranged during the pre-employment process, with guidance and paperwork provided. This requirement does not apply in the states of Florida and Tennessee.

Who is Heartland Dental?

As the largest and one of the fastest-growing Dental Support Organizations, Heartland Dental provides exceptional services to over 2,300 supported doctors across 38 states and more than 1,400 supported offices. Each Heartland Dental supported office reflects the unique needs of its community and patients. Supported doctors lead their practices with their own clinical care philosophies. Founded by a doctor for doctors, our mission is to support dentists and their teams in delivering the highest quality dental care while providing exceptional career opportunities and creating value for stakeholders.

At Heartland Dental, we are committed to upholding our core values that promote diversity and inclusion. We ensure that all employees and applicants receive protections under federal, state, and local laws that afford equal employment opportunities.

Job Posting Date: Thu, 31 Oct 2024 04:16:35 GMT

Apply now!