Dental Receptionist – Business Assistant-Keith A. Cohrs, DDS, PC

Job Description

Job Title: Dental Receptionist – Business Assistant

Company: Keith A. Cohrs, DDS, PC

Location: Portage, MI

Pay:

AI Pay Analysis: To provide a comprehensive analysis of the hourly rate for a “Dental Receptionist – Business Assistant” in Portage, MI, it is essential to compare it with regional and national averages for similar roles. As of the latest data, dental receptionists in Michigan typically earn between $15 to $20 per hour, depending on experience, location, and specific job responsibilities. Portage, being part of the Kalamazoo-Battle Creek metropolitan area, may have slightly varying rates but generally aligns with these figures. If the offered rate falls within this range, it can be considered competitive; however, if it is significantly lower, it may not align with industry standards, leading to challenges in attracting qualified candidates. Thus, evaluating the specific hourly rate in context with local living costs and the demand for dental administrative professionals is crucial to determine its competitiveness effectively.

Job description:

We are excited to announce an opportunity for a Business Assistant to join the front desk team at Keith Cohrs, DDS PC in Portage. In this pivotal role, you will be part of a collaborative environment where patient-centered care is our priority, and continuous professional development is encouraged. We seek a dedicated and enthusiastic individual who is passionate about enhancing patient experiences and supporting our team in delivering exceptional care to the community.

About Our Office:

• Conveniently located on Cooley Dr in Portage, just down from Harding’s on Centre Ave
• Work schedule: Monday to Thursday, with hours from 7:30 AM to 5:00 PM (Mon-Wed) and 7:00 AM to 5:00 PM (Tues/Thurs)
• Join Dr. Cohrs and his team in providing high-quality dental care to our patients

Benefits:

• Comprehensive medical, prescription drug, and vision insurance plans
• Complimentary dental services for you and your dependents, excluding lab fees
• Life and disability insurance coverage
• 401(K) retirement plan
• Six paid holidays annually (after 90 days of employment) and two weeks of paid vacation (after one year of employment)
• Access to continuing education and numerous opportunities for professional growth

Why Heartland Dental?
At Heartland Dental, we believe that exceptional lifetime care for patients starts with hiring and nurturing team members who can support both the business and clinical needs of each dental practice. As a Business Assistant, you will thrive in an atmosphere that emphasizes learning, teamwork, and patient care. Heartland Dental has recently been honored by Newsweek with two prestigious awards after being evaluated among 1.5 million large and mid-sized organizations nationwide, achieving a 5-star rating.

Responsibilities:

• Welcome patients upon arrival, ensuring a positive initial impression of our team
• Oversee front office tasks, including managing phone calls, checking mail and email, and communicating effectively with patients and insurance companies
• Utilize Dentrix for efficient patient scheduling and record-keeping
• Schedule and confirm appointments for multiple practitioners within the office
• File patient insurance claims while following up on outstanding claims, verifying benefits, and explaining coverage
• Process insurance and patient payments, managing accounts receivable
• Discuss treatment plan fees and payment options with patients
• Collaborate with providers and team members to implement Heartland Dental systems, optimizing office operations

Qualifications:
Minimum Qualifications:

• Proven experience in a fast-paced, customer-focused environment
• Strong communication and organizational skills
• Responsible for maintaining patient confidentiality; completion of regular HIPAA training is mandatory, ensuring the protection of PHI and data safeguards

Preferred Experience:

• At least one year of experience in a dental or medical setting
• A minimum of one year of experience in insurance billing and accounts receivable
• Familiarity with Dentrix or similar dental software applications

Physical Requirements:

• Ability to perform essential job functions satisfactorily, with or without reasonable accommodations
• Prolonged periods of sitting at a desk and working on a computer
• Capability to lift up to 15 pounds occasionally
• Willingness to attend virtual training sessions (or in-person) throughout the year
• Compliance with our commitment to a safe working environment, including a mandatory tuberculosis (TB) test, arranged during the pre-employment process (not applicable in the states of Florida and Tennessee)

Heartland Dental is dedicated to upholding our core values of diversity and inclusion. We provide all employees and applicants equal opportunity in employment, adhering to federal, state, and local laws.

Job Posting Date: Thu, 31 Oct 2024 03:59:04 GMT

Apply now!