Housekeeping Supervisor-Aimbridge Hospitality

Dearborn, MI
November 1, 2024
Full Time
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Job Description

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Job Title: Housekeeping Supervisor

Company: Aimbridge Hospitality

Location: Dearborn, MI

Pay:

AI Pay Analysis: To accurately analyze the hourly rate for a Housekeeping Supervisor in Dearborn, MI, I would need the specific rate you are referring to, as well as recent industry data for comparisons. However, as of my last update, Housekeeping Supervisors in similar locations generally earned between $15 to $25 per hour, depending on factors such as experience, establishment type (hotel, hospital, etc.), and regional living costs. If the provided hourly rate falls within or above this range, it could be considered competitive and aligned with industry standards for that role in Dearborn. For the most precise analysis, you could also consult recent job postings or salary surveys specific to the local area.

Job description:

The Housekeeping Supervisor is accountable for overseeing and coordinating housekeeping operations within designated areas. This role involves routinely inspecting guest rooms to ensure they meet established cleanliness standards, providing assistance to Room Attendants when necessary, and delivering essential training to staff. In the absence of the Housekeeping Manager, the Supervisor is responsible for executing all managerial functions.

Qualifications:

  • A minimum of 2 to 3 years of progressive experience in hospitality or a related field is required.
  • A high school diploma or an equivalent qualification is required.
  • College coursework in a relevant field is advantageous.
  • Previous supervisory experience is preferred.

Responsibilities:

  • Foster a friendly, service-oriented atmosphere in all interactions with guests and associates.
  • Adhere to regular attendance standards in line with Aimbridge Hospitality policies, with scheduling adapting to hotel needs.
  • Maintain exemplary personal appearance and grooming, including proper uniform and name tag while on duty.
  • Consistently comply with Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.
  • Conduct daily inspections of staff performance in assigned areas to ensure adherence to cleanliness and productivity standards.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all VIP rooms and communicate their availability to the Front Office.
  • Ensure the organized closing of floors at the end of the day, making sure Room Attendants’ carts are clean and restocked with linen.
  • Ensure that daily assignment records are accurately completed, signed off, and submitted to the Housekeeping Office punctually.
  • Maintain control over the key management system.
  • Supervise Laundry and Housekeeping staff, holding them accountable for their performance and responsibilities.
  • Provide appropriate documentation regarding poor performance, misconduct, absenteeism, tardiness, and dress code violations.
  • Manage lost and found items in accordance with established standards.
  • Familiarize oneself with all Aimbridge Hospitality policies and House Rules.
  • Ensure that associates maintain an attentive, friendly, helpful, and courteous demeanor towards all guests, managers, and co-workers.
  • Oversee the overall appearance, cleanliness, and orderliness of the staff.
  • Carry an active pager or radio to maintain communication with the Front Office and Engineering throughout the shift.
  • Assign daily duties, ensuring each Room Attendant and House Attendant is allocated a work assignment.
  • Monitor the cleanliness and organization of Room Attendants’ carts, linen closets, control closets, stairways, and landings.
  • Provide daily reports on the status of all out-of-order rooms under the supervision of the Housekeeping Department to the Guest Services Manager.
  • Initiate and follow up on work orders for repairs and maintenance concerning doors, plumbing, heating/air conditioning, electrical equipment, furniture, carpets, and drapes until completion.
  • Ensure effective and constructive training of Room Attendants.
  • Motivate, coach, and counsel staff as needed.
  • Collect all keys and assignment sheets at the end of each shift.
  • Attend meetings as directed by management.
  • Ensure punctual completion of regular maintenance and cleaning projects biannually.
  • Keep track of all VIPs, special guests, and requests.
  • Perform any additional tasks as requested by management.

Job Posting Date: Fri, 01 Nov 2024 03:49:20 GMT

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