Office Operations Assistant – Family Practice-Henry Ford Health System

Job Description

Job Title: Office Operations Assistant – Family Practice

Company: Henry Ford Health System

Location: Burton, MI

Pay:

AI Pay Analysis: To accurately analyze the hourly rate for the role of “Office Operations Assistant – Family Practice” in Burton, MI, it’s essential to consider the prevailing wage data for similar positions in the area. Typically, hourly rates for office operations assistants in healthcare settings range from $15 to $25 per hour, depending on experience, education, and specific job responsibilities. Factors such as cost of living, demand for healthcare workers, and local economic conditions also play a significant role. If the rate falls within this range, it can be deemed competitive; however, rates on the lower end may lag behind industry standards given the increasing need for qualified healthcare administrative professionals. For a precise assessment, reviewing the specific hourly rate in question and comparing it to local job postings and salary surveys would be necessary.

Job description:
GENERAL SUMMARY

– Provide exceptional customer service by delivering administrative and clerical support to patients and clients within a medical environment.
– Greet patients and visitors warmly, ensuring a smooth check-in and check-out process while collecting necessary documentation and verifying demographic information.
– Obtain and confirm insurance authorizations and precertifications. Process medical record release requests and proficiently schedule and confirm patient appointments.
– Accurately enter, review, and submit charges for patient procedures and services on a daily basis, while collecting co-payments and reconciling all daily reports and deposits to ensure accuracy.
– Offer comprehensive general office and clerical support to the designated area.

Location: 1096 Belsay Road, Burton, Michigan
Schedule: Monday, Tuesday, Thursday – 8:00 AM to 5:30 PM; Wednesday – 8:00 AM to 12:00 PM; Friday – 8:00 AM to 4:00 PM
Preferred skills include a solid understanding of Primary Care Provider and Specialist referrals, appointment scheduling, and the process of obtaining prior authorizations for diagnostic testing.
Minimum one year of experience in a medical office setting is required.

– A high school diploma or equivalent, OR one year of applicable cumulative job-specific experience is required.
– Note: Required professional licensure or certification may be considered in lieu of education or experience if applicable.

ADDITIONAL INFORMATION

– Organization: Henry Ford Genesys Ambulatory Health Services
– Department: AMG Belsay Rd
– Shift: Day Job
– Union Code: Not Applicable

ADDITIONAL DETAILS

This posting outlines the primary duties, responsibilities, and authorities of the role; however, it is not intended to provide an exhaustive list of all tasks and functions. Therefore, incumbents may be required to perform job-related duties beyond those explicitly detailed above.

OVERVIEW

Henry Ford Health collaborates with millions on their health journey, both across Michigan and globally. We offer a comprehensive range of services, from primary and preventive care to complex specialty care, health insurance, home health solutions, virtual care, pharmacy services, eye care, and other healthcare retail offerings. Following the integration of former Ascension Southeast Michigan and Flint region locations, Henry Ford now provides care through 13 hospitals and numerous ambulatory care sites. Based in Detroit, Henry Ford is recognized as one of the nation’s leading academic medical centers and is spearheading the Future of Health: Detroit initiative, a transformative $3 billion investment anchored by an innovative Henry Ford academic healthcare campus.

BENEFITS

The health and well-being of our team members are our top priorities. We offer support across various dimensions of well-being: physical, emotional, social, financial, and spiritual. Our Total Rewards program features competitive health plan options, including three consumer-driven health plans (CDHPs), a PPO plan, and an HMO plan. Team members also enjoy a range of additional benefits, such as dental and eye care coverage, tuition assistance, family forming benefits, discounts at numerous businesses, and more. Please note that employees classified as contingent status are not eligible for benefits.

EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

Henry Ford Health is committed to the hiring, advancement, and fair treatment of all individuals, regardless of race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.

Job Posting Date: Fri, 01 Nov 2024 03:53:18 GMT

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