RN or Social Worker Case Manager (Hybrid – Detroit, MI) – Populance-Henry Ford Health System

Job Description

Job Title: RN or Social Worker Case Manager (Hybrid – Detroit, MI) – Populance

Company: Henry Ford Health System

Location: Detroit, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for the RN or Social Worker Case Manager role at Populance in Detroit, MI, we should consider industry standards for similar positions in the area. As of late 2023, registered nurses (RNs) in Michigan typically earn between $30 and $45 per hour, while social workers’ hourly rates range from $25 to $40, depending on experience and specialization. A hybrid position that combines both nursing and social work responsibilities may command a higher rate, reflecting the dual qualifications required. If the offered rate falls within or above this range, it can be considered competitive. However, if it is significantly lower, it may not align well with industry standards, potentially affecting the attraction and retention of qualified candidates. Overall, reviewing the specific hourly rate in relation to these figures will provide better insight into its competitiveness.

Job description:

Are you driven by the opportunity to support healthcare providers, including doctors, hospitals, and health plans, in ensuring patients receive appropriate care at the right time and in the right setting? We are currently seeking dedicated and passionate Registered Nurse (RN) or Social Worker Case Managers to join a newly established Henry Ford Health organization focused on enhancing population health while reducing overall care costs. This role involves daytime hours (Monday to Friday) and will require three days a week of work in clinical practices in Detroit, MI, along with in-person team meetings, while also providing some options for remote work.

GENERAL SUMMARY:
The Case Manager is a vital member of the patient-centered care or treatment team, responsible for collaborative practices encompassing assessment, planning, facilitation, care coordination, evaluation, and advocacy for services that address the comprehensive healthcare needs of individuals and their families. Utilizing effective communication and resources, the Case Manager promotes patient safety, ensures high-quality care, and seeks cost-effective outcomes. This position addresses the needs of patients who have experienced critical events or diagnoses requiring intricate management strategies and resource-intensive care to optimize health outcomes throughout the continuum of care. Services will be delivered to patients in ambulatory, inpatient, or health plan settings.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Conduct comprehensive assessments of patients’ and their families’ biomedical, psychological, social, and functional needs to evaluate their potential impact on recovery.
• Develop personalized, patient-centered care plans to enhance the overall care experience.
• Engage patients and their families as integral members of the care team through advocacy, ongoing communication, health education, resource identification, and service facilitation.
• Apply professional judgment and critical thinking, as well as motivational interviewing and self-management techniques, to assist patients in overcoming barriers to achieving their goals.
• Provide counseling and interventions related to treatment decisions, including advanced care planning and end-of-life issues.
• Ensure seamless and safe transitions for patients between care settings through effective coordination.
• Advocate for appropriate service delivery within the patient’s health plan benefit structure.
• Collaborate with relevant members of the treatment/care team to co-manage patients with complex medical and social needs, facilitating cooperative care conferences.
• Continuously evaluate the patient’s response to the care/treatment plan, making necessary modifications.
• Lead interdisciplinary case conferences that foster the development and progression of a comprehensive care plan for each patient.
• Support and guide community health workers and post-acute care providers collaborating with care team members for patients with complex social needs.
• Work with external resources/agencies and post-acute care teams to optimize patient outcomes and enhance the patient care experience during transitions to the next level of care or home.
• Participate in process improvement initiatives aimed at risk reduction, including data collection, analysis, and follow-up interventions.
• Address cases involving child abuse, neglect, domestic violence, elder abuse, institutional abuse, and sexual assault.
• Contribute to department objectives that align with the overall success of the organization.

EDUCATION/EXPERIENCE REQUIRED:

• Bachelor’s degree in nursing or a related professional field (e.g., social work, counseling, health education) or a Master’s degree in Social Work.
• A minimum of three (3) years of clinical experience.
• Exceptional verbal communication and written documentation skills.
• Outstanding customer service and interpersonal skills, with the ability to engage effectively with internal and external stakeholders at all organizational levels.
• Strong problem-solving, analytical, and decision-making capabilities.
• Proficiency in computer skills.
• Preferred experience includes discharge planning, home healthcare, rehabilitative medicine, community health, or managed care.
• Familiarity with preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations, and principles of case management.
• Understanding of medical ethics and legal considerations affecting case management.
• Awareness of social determinants of health and their influence on patient well-being.
• Proficient in facilitating community resources to address the needs of diverse populations.
• Strong organizational, planning, and implementation skills, capable of managing multiple complex patient needs simultaneously.
• A compassionate demeanor with the ability to effectively advocate for patients and their families.

CERTIFICATIONS/LICENSURES REQUIRED:

• Valid, unrestricted State of Michigan license as a Registered Nurse (RN) or Licensed Social Worker (LMSW).
• Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) or as an Accredited Case Manager (ACM) by the American Case Management, required within three (3) years of hiring.

Additional Information:
This position description outlines the essential duties and responsibilities associated with this role and is not intended to be an exhaustive list of all tasks that may be required. Incumbents may be asked to perform job-related duties beyond those expressly detailed here.

Henry Ford Health partners with millions of individuals on their health journeys across Michigan and globally. We provide a comprehensive range of services, from primary and preventive care to specialized and complex care, health insurance, home health offerings, virtual care, pharmacy, eye care, and other healthcare retail services. With former Ascension locations in southeastern Michigan and Flint now part of our organization, Henry Ford’s services are accessible through 13 hospitals and numerous ambulatory care locations. Based in Detroit, Henry Ford is among the nation’s most respected academic medical centers and is spearheading the Future of Health: Detroit, a $3 billion investment that includes a reimagined Henry Ford academic healthcare campus.

Benefits:
At Henry Ford Health, the health and overall well-being of our team members is our top priority. We offer a Total Rewards program encompassing physical, emotional, social, financial, and spiritual well-being, including competitive health plan options—three consumer-driven health plans (CDHPs), a PPO plan, and an HMO plan. Additional benefits include dental and vision care coverage, tuition assistance, family-forming benefits, discounts to numerous businesses, and more. Please note that employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer:
Henry Ford Health is committed to the hiring, advancement, and fair treatment of all individuals, without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, genetic information, or any other protected status in accordance with applicable federal and state laws.

Job Posting Date: Sat, 02 Nov 2024 03:31:48 GMT

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