Customer Service Rep (01036) – 13250 Gratiot Ave-Domino’s Pizza

Detroit, MI
November 2, 2024
Full Time
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Average Pay*:
*average hourly rate for this position in your area
Deadline date:
$9 - $9

Job Description

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Job Title: Customer Service Rep (01036) – 13250 Gratiot Ave

Company: Domino’s Pizza

Location: Detroit, MI

Pay: $9.25 per hour

AI Pay Analysis: The hourly rate of $9.25 for a Customer Service Representative in Detroit, MI, appears to be below the average industry standards. As of 2023, customer service representatives in the Detroit area typically earn between $12 to $18 per hour, depending on experience and specific responsibilities. The rate of $9.25 may reflect lower-wage sectors or less competitive hiring practices, making it less attractive for potential candidates. Therefore, this pay rate may not provide adequate motivation for job seekers and could lead to higher turnover rates if not evaluated against local market conditions.

Job description:

The primary responsibility of the Customer Service Representative (CSR) at Domino’s Pizza is to engage with customers in a positive and energetic manner. Candidates should possess excellent communication skills and be adept at addressing a variety of customer-related inquiries and issues throughout their shift. It is essential for CSRs to have a thorough understanding of product details, services, pricing, and other relevant information that may be required to assist customers effectively.

Wage: $9.25 per hour

Physical Requirements:
The role entails several physical tasks, including but not limited to:

  • Standing: Most duties are performed in a standing position, primarily on ceramic tile and linoleum flooring. Work surfaces are typically 36” to 48” in height.

  • Walking: Required for short distances and brief durations.

  • Sitting: Paperwork and administrative tasks are generally conducted at a desk or table.

  • Lifting: Team members will handle bulk product deliveries, which occur at least twice a week, using hand trucks. This may involve lifting cases of ingredients and supplies weighing up to 50 pounds and reaching shelves up to 72” high.

  • Carrying: Responsibilities may include transporting large cans (approximately 3 pounds, 7 ounces), pizza sauce (up to 30 pounds), and trays of pizza dough (approximately 12 pounds each) across short distances.

  • Pushing/Pulling: Involves moving trays and stacks on dollies, requiring up to 7.5 pounds of force.

  • Climbing: Occasional ascents may be necessary for tasks such as changing prices on signs or performing maintenance tasks.

  • Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station and when stocking ingredients, typically for durations of 30 to 45 seconds at a time.

  • Crouching/Squatting: Performed occasionally for stocking shelves or cleaning lower areas.

  • Reaching: Continuous reaching in various directions is required for tasks such as operating oven controls, obtaining ingredients, and cleaning.

  • Hand Tasks: Strong eye-hand coordination is critical, as the use of hands will be frequent throughout the day, particularly during activities such as shaping pizza dough, manipulating kitchen tools, and assembling pizza boxes.

Machines, Tools, and Equipment:
Team members may need to use various tools, including pencils, computers, telephones, calculators, pizza cutters, and pizza peels as part of their daily responsibilities.

Job Posting Date: Sat, 02 Nov 2024 03:28:18 GMT

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